AutoNation Chevrolet North

I and we dealt with automation in the past great place and awesome staff thank you KC for selling me the equinox it's a wonderful car I would send others there way for sure keep up the good work I will de and awesome staff thank you KC for selling me the equinox it's a wonderful car I would send others there way for sure keep up the good work I will deafently enjoy my new ride!! More

You can’t go wrong with AutoNation! By far the best car buying experience. Easy negotiation, fast documentation, and fulfilled expectations! Go with AutoNation By far the best car buying experience. Easy negotiation, fast documentation, and fulfilled expectations! Go with AutoNation More

Great experience, clean environment, the sales team and management were accommodating with my needs, wants and helped me in getting the truck of my dreams! Can’t say thank you enough And look forward to g management were accommodating with my needs, wants and helped me in getting the truck of my dreams! Can’t say thank you enough And look forward to growing our continued relationship over the years. More

I am not happy because they checked my brakes and change the oil on March 28th, and said they were ok. I asked to check my truck breakers because they were making a wired noise. Apparently, they said the my the oil on March 28th, and said they were ok. I asked to check my truck breakers because they were making a wired noise. Apparently, they said the my truck break pads were still half life good. O the other side, my truck started to make a laugher noise when I use the breakers. I took my truck to another break shop and they showed me that the brake pads were really bad condition. The noise I hear every time was because the break drums were really worn out. I just can not believe they did that to me. I really trust them with the service but I will not take my truck there anymore. It is really disappointed believe what they did. They just never did check my truck breaks at all. More

Had to give one star (worthy of 0) just to complete the survey!!! While in town visiting our daughter we took her car in for a repair. After 5 days sitting there, the car was still not looked at, so we survey!!! While in town visiting our daughter we took her car in for a repair. After 5 days sitting there, the car was still not looked at, so we picked it up and brought it to John Elway. Although they told us it’d be a few days, it was only 4 hours before we were picking up in running order. Plus…the $205 fee was applied to the repair! The service department at Auto Nation is awful! $199 fee is not applied to repair, no one answers the phone and if your service representative is on a day off, your stuck until they return. Have to say this was the worst service I’ve ever encountered at a Chevy Dealer. More

Got home and the oil filter was leaking wasn’t tight enough I was able to hand tight the filter, half a spin more and the leak stop. Also, I noticed that the drain plug has white silicone enough I was able to hand tight the filter, half a spin more and the leak stop. Also, I noticed that the drain plug has white silicone More

It was the worst I’ve ever experienced. The dealer had the car for 14 days to fix a thermostat and that was after I had set an appointment three weeks earlier to get in the shop. The custom The dealer had the car for 14 days to fix a thermostat and that was after I had set an appointment three weeks earlier to get in the shop. The customer service rep David failed to return calls several times. He was also was constantly misinformed. Very disappointed in the complete experience. More

Hello tha ks for the opportunity to work with you guys my experience was great i was looking fir a truck and this is the largest stock of used trucks and im so happy with the service and al process start to experience was great i was looking fir a truck and this is the largest stock of used trucks and im so happy with the service and al process start to finish to buy a truck thanks More

What a terrible experience I've had with them in the last few months. After years of taking care of more than 4 vehicles at this dealership the last time I went the service was just ridiculous. it started wi few months. After years of taking care of more than 4 vehicles at this dealership the last time I went the service was just ridiculous. it started with oil change that took a day and a half, then no one called me to let me know the vehicle is ready, then after I called 4 times and waited on hold for over 40 minutes finally someone answered and promise he will call me back when the vehicle is ready. Guess what? he never called do I had to waste my Saturday by going to pick it up. Before I left I asked for some paperwork for all of my vehicles for personal purposes and the answer from the tech/cashier was "I don't know how to do that" which I find very unprofessional , he could've called someone to help. I called Monday morning to possibly speak to someone who can help but again I found my self waiting on the line for very very long time, when someone answered he told me I can not help you and you will have to come in and get it, seriously? I tried to call again to talk to a supervisor and again on the line for almost an hour and not one answered yet. terrible experience and very disappointed, I won't be back. Edit: tried to call again and spoke to a very rude woman, she put me on hold and hang up after 37 minutes. Edit: someone called me back, put me on hold to speak to a advisor/supervisor and this time it took only 47 minutes, I spoke to the guy and he was so cold, I could tell he does not want to help, he promised me that he will email me what I asked but he never did. While Autonation Chevy North did not help I called other dealerships of different brands and they all help me in less than 5 minutes. What an awful service from Autonation chevy. More

Very unorganized. Lost my file, had me come in to sign, but didnt even have my income verified yet. Tried to send me out the door without a key fob for my vehicle that Lost my file, had me come in to sign, but didnt even have my income verified yet. Tried to send me out the door without a key fob for my vehicle that is equipped and was advertised with remote start and entry. I have contacted the GM twice without a response either time. The professionalism of this dealership is nearly non existent. More