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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
589 Reviews

589 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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July 27, 2023

I was very pleased with my visit to Auto Nation North Richland Hills. Excellent Service. More

by Espinosa.albert91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jul 30, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

July 25, 2023

Communication was poor. Service Advisor did not note all of the complaints we had and did not update us until we asked multiple times. When we picked the truck up it had a l More

by shanonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Jul 28, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Shanonm, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (682) 214-2010 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 20, 2023

From reservation to completion it was an easy process. The service rep was great as well. More

by jwoverby143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice female
Jul 29, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Update We visited AutoNation one more time for service to our Malibu hybrid. Mr. Daniel Hall went far and beyond to assure excellent and timely service. Mr. Hall was super friendly, professional, and sup More

by Reem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hall
Jul 21, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Reem, thank you so much for your positive comments about Autonation Chevrolet North Richland Hills! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Jul 21, 2023 -

Reem responded

Thank you! It was an excellent experience! We also appreciate that Mr. Hall offered the Military discount! Diana

July 17, 2023

Very good service and was done in good time. Very good communication and they were very professional. Thank you God Bless More

by grmoseley
Recommend Dealer
Yes
Employees Worked With
All the people were very nice.
Jul 21, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

Autonation Staff are friendly, professional, efficient! They have serviced my truck for approximately 3 years been very happy with them. Easy to schedule service online and on the phone. Nice waiting area, More

by kmims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Pallone
Jul 20, 2023 -

AutoNation Chevrolet North Richland Hills responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 20, 2023 -

kmims responded

Thank you!!!!!!!!

July 16, 2023

I'm rating this dealership on my most recent visit only. Everything went as it was explained to me, they gave me estimates on services I'll need coming up soon and took care of the immediate needs quickly More

by BILLPATT72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Jul 21, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 13, 2023

Great customer service and very informative. Brought car here and will always get car serviced here. More

by hlatasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey
Jul 17, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

We bought my car there 7 years ago and we continue to take both vehicles to get serviced. Every time we go they are so friendly and helpful, and they always keep us updated when we drop off a vehicle. More

by mindanae89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 17, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

I got no copy of the warranty and they don't return phone calls. The car overheated 30 miles down the road. They didn't do as I asked...bleed the radiator and the took me for $1500. This place sucked! More

by lisareese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Schmid 8755
Jul 17, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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