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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
592 Reviews

592 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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August 26, 2023

Zach really made me feel at ease about having my car serviced! Very helpful and explained all of the work being done. My new service adviser! More

by basims48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 30, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2023

My appointment was for 9am and we were seen immediately. Daniel Hall was polite and asked questions about the car. Wait was almost 2 hours but waiting room was clean and coffee was available available. More

by Vivian1647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Aug 29, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

August 21, 2023

Great service at Auto Nation. Easy to set an appointment and friendly staff at the Auto Nation. More

by Smaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service department
Aug 25, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

Good experience scheduling and dropping vehicle off. I went in for airbag recall, so it was pretty straightforward. Service representative was thorough in initial review and recommended some additional More

by pucho414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey
Aug 18, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

Dropped vehicle off for first service. Oil change, tire rotation, and alignment. Let them know my steering wheel has been off center since I’ve owned the vehicle. Had specs sheets handed b More

by Lucasmurry50
Recommend Dealer
No
Employees Worked With
Rodriguez
Aug 15, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are disappointed by your experience at Autonation Chevrolet North Richland Hills. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.

August 10, 2023

The service was easy, efficient and professional. We drove 30 miles out of our way to go to this dealership. We passed many dealerships on the way and are happy we did so!!! Thank you, AutoNation!!! More

by esantill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie (Service Advisor)
Aug 13, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Jerry my Service Advisor was Friendly,Courteous and Informative about my issues. Good to find staff at a company like this. They even washed my vehicle which was really nice. I will bring my vehicle ba More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry ( service advisor)
Aug 10, 2023 -

Doug responded

The above statement is my review

August 09, 2023

This dealership is amazing, service was done on time and communication was great. Place is very clean. I was able to work with no issues. More

by kfrayzond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Medina
Aug 11, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you so much for your positive comments about Autonation Chevrolet North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Janey was professional, knowledgeable, and addressed the issue for which I came. Jenny went beyond my service need and help me with getting the state certificate. More

by hmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey Madden
Aug 11, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

They are always accommodating and courteous. I can usually get an appointment. When I need one. More

by rjbranum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lamoureaux
Aug 11, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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