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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
593 Reviews

593 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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March 08, 2021

Great service and very friendly, just what my car needs, thank you so very much, I will see you all very soon with my other truck. More

by magana3195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 09, 2021 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2020

They have issues with stealing out your vehicle. Had a gun stolen during a oil change. Manager said that there weren't prior issues but the detective said otherwise. Find a better place to spend your mone More

by chinodasaint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Swiper
Jan 25, 2021 -

AutoNation Chevrolet North Richland Hills responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call our General Manager at (817) 264-7753 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jan 26, 2021 -

chinodasaint responded

LOL. What ever. It took you this long to reply? When I did call for you to address this issue, you basically called me a liar. It's been three or four months? You lied to me about there were no issues with things being stolen. It doesn't matter, I replaced the stolen items x2. It won't be tomorrow or next week or even this month but you will pay for it. #NoGasCapNation. $600x6=??,???. xxxx you. Revenge on my mind like a justice deprived AMERICAN

March 30, 2020

Recall Work I took my 2019 Chevy Malibu in for a recall. My service advisor, Andy Chittenden, was great to work with. He kept me updated throughout the process an More

by BBourland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chittenden
Mar 31, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hi Bbourland, thank you so much for your positive comments about AutoNation Chevrolet North Richland Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2020

This is the best place to take your Chevrolet vehicle if it needs any work. Ask for James Castille he is amazing and is very prompt. More

by andrewgaydos
Recommend Dealer
Yes
Employees Worked With
James Castille, Rebecca Kelsey Sampson
Mar 24, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hi Andrewgaydos, it is great to read such wonderful comments about your recent experience with us! James Castille will be very happy to hear about your kind words! Thanks again for the recommendation, and have an amazing day!

March 14, 2020

Employee greet customers with a warm welcoming smile. They are professional, knowledgeable and courteous. They make the customer feel at home. Great hospitality. I also like the coffee bar. More

by ericafreeman
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 16, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2020

I was in a severe front end accident 10 To 15 minutes after leaving the service department and is all I know is that the techs at Auto nation took all four of my tires off of my vehicle and put all new t More

by b1leal
Recommend Dealer
No
Employees Worked With
Chris Dion
Mar 12, 2020 -

AutoNation Chevrolet North Richland Hills responded

Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Chevrolet North Richland Hills. If you would be willing to give us another chance in the future, please reach out to our General Manager at (682) 214-2010. We would appreciate the chance to turn your experience around.

January 18, 2020

Service removed lug nut key Recently had truck in for warranty service in rattling exhaust pipe. For some strange reason they removed and rotated the front tires without resettin More

by steve Pannell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
Jun 12, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hello, please know your feedback was received and matters to us, but due to some technical issues, we were unable to respond until now. We are deeply disappointed by your experience at AutoNation Chevrolet North Richland Hills. If you'd be willing , our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.

January 16, 2020

I leased a Chevy Trax and when the lease was up I told the sales people I wanted to buy the vehicle. They lied to me and told me I would still have to pay for excess mileage if I bought it and they said More

by Shaybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roberto
Jun 12, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hello, please know your feedback was received and matters to us, but due to some technical issues, we were unable to respond until now. We regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (682) 214-2010 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 29, 2019

Joe took good care of us Joe was very friendly when we took our 11 sierra to get the transmission repaired with our autonation warranty. Thanks for the great service. I'll ma More

by Manny83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
July 14, 2019

Car trouble I had an issue with my vehicle I just purchased in May of 2019 at Autonation Chevy North Richland Hills, Tx. I was very upset with the fact that I had More

by cocoatee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoot, Kelvin, Joe