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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
589 Reviews

589 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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January 27, 2022

Best people and costumer service, I will put this 9n my mind for my next truck, I will go with the best of the best More

by Gatohg10
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 30, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 25, 2022

Staff was quick, efficient and friendly. Great customer service. Will definitely be back for future scheduled maintenance. More

by ljcrowbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Powell
Jan 28, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2022

Always a great customer service at NRH AN! Daniel has assisted me on numerous service visits and is always pleasant and very helpful! Thanks, More

by grbgmn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hall
Jan 27, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

January 21, 2022

Dropped the truck off for 7500 mile service and have the door weather strip fixed. Everything was completed to my satisfaction. More

by Stapp1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Powell
Jan 27, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 06, 2021

My truck made more noise when i got it back then when arrived that morning. The tech Brian kept assuring me that the noises were normal for chevys because he said they were xxx and then I sent what's xxx More

by Jacqueline.bland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Martin
Sep 08, 2021 -

AutoNation Chevrolet North Richland Hills responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 264-7753. We would appreciate the chance to turn your experience around.

March 09, 2021

Rotation and Balance of tires was not done correctly, tires now shake on the highway. Poor Service. Very unsatisfied with work. Could have done better. More

by mariatcastillo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Castillo
March 08, 2021

Great service and very friendly, just what my car needs, thank you so very much, I will see you all very soon with my other truck. More

by magana3195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 09, 2021 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2020

They have issues with stealing out your vehicle. Had a gun stolen during a oil change. Manager said that there weren't prior issues but the detective said otherwise. Find a better place to spend your mone More

by chinodasaint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Swiper
Jan 25, 2021 -

AutoNation Chevrolet North Richland Hills responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call our General Manager at (817) 264-7753 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jan 26, 2021 -

chinodasaint responded

LOL. What ever. It took you this long to reply? When I did call for you to address this issue, you basically called me a liar. It's been three or four months? You lied to me about there were no issues with things being stolen. It doesn't matter, I replaced the stolen items x2. It won't be tomorrow or next week or even this month but you will pay for it. #NoGasCapNation. $600x6=??,???. xxxx you. Revenge on my mind like a justice deprived AMERICAN

March 30, 2020

Recall Work I took my 2019 Chevy Malibu in for a recall. My service advisor, Andy Chittenden, was great to work with. He kept me updated throughout the process an More

by BBourland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chittenden
Mar 31, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hi Bbourland, thank you so much for your positive comments about AutoNation Chevrolet North Richland Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2020

This is the best place to take your Chevrolet vehicle if it needs any work. Ask for James Castille he is amazing and is very prompt. More

by andrewgaydos
Recommend Dealer
Yes
Employees Worked With
James Castille, Rebecca Kelsey Sampson
Mar 24, 2020 -

AutoNation Chevrolet North Richland Hills responded

Hi Andrewgaydos, it is great to read such wonderful comments about your recent experience with us! James Castille will be very happy to hear about your kind words! Thanks again for the recommendation, and have an amazing day!