AutoNation Chevrolet North Richland Hills - Service Center

I have bought two vehicles through AutoNation and have had nothing but great service through them. had nothing but great service through them. More

I received a very rude phone call from Omar the day after my service. All I got out of it was that he had made an error and when I asked what I needed to do he replied nothing and hung up on me. If there ha my service. All I got out of it was that he had made an error and when I asked what I needed to do he replied nothing and hung up on me. If there had been a mistake in my charges I would have been more than willing to pay for it. What got me was how rude Omar was to me on the phone. I bought my truck there and Omar had been my Service Technician. I'm not sure if I will return or not. More

Customer service is their number one priority! Very satisfied every time I visit for my routine oil changes. Friendly and very attentive to details. satisfied every time I visit for my routine oil changes. Friendly and very attentive to details. More

Wait time was short. Staff is courteous and friendly. Chairs in waiting room really should be replaced. They are old and tearing and uncomfortable Chairs in waiting room really should be replaced. They are old and tearing and uncomfortable More

I was updated at each step and reason for change in a professional and personal manner professional and personal manner More

My truck had to be serviced and it was a horrible time for me. My go-to Service Advisor Andy helped keep the process as smooth as possible and did great- as always!! Thank you. for me. My go-to Service Advisor Andy helped keep the process as smooth as possible and did great- as always!! Thank you. More

All service done at Auto Nation was excellent service. Andy in the service department does excellent work for customers too. Andy in the service department does excellent work for customers too. More

I was disappointed with the service. I was told that in order to diagnose my check engine light,I would have to leave my van there for 10 to 14 days BEFORE they could start the more in depth diagnostics order to diagnose my check engine light,I would have to leave my van there for 10 to 14 days BEFORE they could start the more in depth diagnostics I couldn’t take my van without loosing my turn in line. How many people can do without their vehicle for two weeks. I can’t. Then they had my van for two and a half days and all they could get done was an oil change. Replace a fuse for my reverse light and put a piece of tube on the windshield washer fluid tank. I had ask for a front end alignment and that wasn’t done and they did not address the faulty oil pressure gauge or the service stabilatrack light. Two and a half days they fixed the three easiest problems and I’m left still having to deal with the three serious issues More

I got a good price on a package deal for service, rotation and alignment. I was told to be about 2 hours. took 3hours. I was not advised during that time that the work would take longer. I was not rotation and alignment. I was told to be about 2 hours. took 3hours. I was not advised during that time that the work would take longer. I was not kept updated on progress of work. Irritating having to wait and not know what is happening. My car was leased at this dealership and has always been serviced there. Car did come back washed and looked great, tires and all. More

Smooth FastAlways a great experience Highly Smooth Fast Always a great experience Highly recommended- the shuttle service is pretty convenient Rc Smooth Fast Always a great experience Highly recommended- the shuttle service is pretty convenient Rc More