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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
594 Reviews

594 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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May 02, 2022

My service writer Dan, was and always been on top of what he’s telling me very knowledgeable on how he explains Everything to me plus Autonation is my go to dealer for all my services. More

by J2015chevy@outlook.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amador,Martin,Ana,
May 02, 2022 -

J2015chevy@outlook.com responded

Thnks again for all you do .

April 29, 2022

Fixed my car had a crack in exhaust sounds excellent again washed for me made it look fantastic!! Excellent job took a little longer than would have liked but it was worth the wait! More

by Khilton55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 04, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

My experience with AutoNation was very pleasing , Daniel Hall was very professional and courteous explaining my terms on what was covered on my warranty . I was very pleased with the service and will contin More

by larrymcnatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel J Hall
Apr 30, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Dropped my vehicle off for a oil change, balance and tire rotation. Approx and hour and half later they called, said it was finished and I was good to go. More

by tac48706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 30, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2022

Had a horrible experience the first time I ever tried the service department. I waited seven years then thought I would give them another try... again, another horrible experience. Rude and dismissive staf More

by Pablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rather not say...
Apr 27, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Pablo, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.

April 24, 2022

Great service, friendly staff,very professional been coming here for 6 years.They always do an outstanding Job More

by juancajero88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jaimes
Apr 26, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Awesome costumer service 👏 and very communicative they were able to get me back on the road in day and a half More

by Juradoadrian39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY GIDDENS
Apr 25, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

Good customer service, prompt. Responsive and helpful answering questions. Appreciate that they were able to honor the online appointment I had booked, even though the service advi More

by SP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel?
Apr 25, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Booked an online appt. and it let me select shuttle service to drop me off at work and when I give them my car for oil and brakes change, they said no shuttle on Wednesday! More

by Motasem Khanfur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Apr 24, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Motasem, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.

April 20, 2022

The staff is always professional and kind when I take my Silverado and have it serviced. They are all so kind. More

by Lorena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lough
Apr 24, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Lorena, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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