AutoNation Chevrolet North Richland Hills - Service Center

I have been going here for years and sometimes it is great and sometimes not so much. I went on 5/26/22 for oil change and completed my appt online to get the 20% off oil change. I confirmed this when I great and sometimes not so much. I went on 5/26/22 for oil change and completed my appt online to get the 20% off oil change. I confirmed this when I arrived and when I left I thought I had received it till I checked my previous receipts that I keep and I did not. I called back and the gentleman I talked to (Garen) said to come back and they would check my brake pads and not charge me to look at them and let me know if need to replace. I only mention this because I told Chandler that my car shakes when I hit my brakes at high speed. Chandler never mentioned to check this out beforehand. when I paid he said I may want to check out in the future. Maybe I will get my 20% discount then. My complaint is that when I do this online and then say it again to the people in person that it will happen and that will fix any issues. This was not the case. I am disappointed. This place is convenient for me, but they can be high on their costs. More

The waiting area is dilapidated, has old torn furniture that makes a customer feel like no attention is being given to the one area where customers actually spend time at. The service advisor the brought m that makes a customer feel like no attention is being given to the one area where customers actually spend time at. The service advisor the brought my vehicle to the front once the oil change was completed gave another employee a “lift” on my vehicle which I didn’t like (I didn’t know my car was a golf cart for employees). Same service advisor referred to me as “hey boss”, “yeah bro”…. I wonder what happened to “hello sir”. More

The service that I received was fine, but the price point to repair my 2015 Silverado was nuts! Replacing a torque converter $5700+! No Thank you. I want so bad to take my truck to the dealership for all of to repair my 2015 Silverado was nuts! Replacing a torque converter $5700+! No Thank you. I want so bad to take my truck to the dealership for all of the service, they’re prices are ridiculous. More

They are friendly upon arrival and knowledge when there looking at your car. Good and fast. looking at your car. Good and fast. More

I always enjoy dealing with this dealership. They, especially Omar,are always friendly, professional and efficient. They, especially Omar,are always friendly, professional and efficient. More

fast, efficient and friendly service every time all the time. Always gets the job done right time. Always gets the job done right More

The cost of my service was outrageous to plug in a wire should not cost 180.00$ plus should not cost 180.00$ plus More

Very friendly and professional with good quiality service. Every time I visit I’m always treated well! service. Every time I visit I’m always treated well! More

Good communication. Timely service. Problem fixed. Truck nicely washed at end. Will use them again. Timely service. Problem fixed. Truck nicely washed at end. Will use them again. More

I know when I go to AutoNation North Richland Hills, that I will be taken care. I have bought 2 cars from there. The salesperson is always professional. When I have my car serviced for oil changes or whateve I will be taken care. I have bought 2 cars from there. The salesperson is always professional. When I have my car serviced for oil changes or whatever, they are always fast. I had my oil changed yesterday and a problem with one of my tires. Chandler was exceptional. He took care of everything. Made me feel like he cared. More