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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.4
597 Reviews

597 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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June 10, 2022

Maintenance or service department extremely bad. Left a vehicle for almost a month and no maintenance was done. More

by Pdiaz1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Jun 12, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help. Thank you.

June 10, 2022

Great customer service from Daniel and it was quick . I got my days mixed up for the appointment and Daniel said no problem got me in and took care of it. thank you. More

by Nickelmart88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 13, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 09, 2022

I was was pleased with service provided on my Chevy Suburban. Chandler was courteous and professional. The dealership definitely stands behind the work performed. More

by Lupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Powell
Jun 10, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Lupe, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

Dealership personnel are always friendly. They get your vehicle right in and wash it before you leave! They tell you of issues but, do not pressure you to buy anything. We have bought seve More

by russonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Giddens
Jun 09, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

I took my vehicle in for issues that I was having with my shift gear, i was immediately greeted by a service advisor, I didn't want to wait at the dealership, so they provided a ride home until my vehicle wa More

by msvi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chittenden, Nathan Wheeler
Jun 09, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2022

They have a super price on oil and filter change. They Took three hours longer than projected. They didn't call me when the service was finished. They had trouble finding my keys when I came to pic More

by bcarr1ger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 06, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you for the review!

June 02, 2022

Enjoyed working with Kevin on some basic maintenance on my car. Very direct and to the point which was much appreciated. More

by Alyssahoying
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 05, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 02, 2022

The oil change seemed to go smoothly. Then, I inquired about changing out the cabin air filter, which apparently is $80. That price sounds absolutely ridiculous. To be honest, I woul More

by driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Jun 05, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Please call our General Manager at (682) 214-2010 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 01, 2022

Excellent service department. They went above and beyond to repair something that another dealership had already repaired twice. Chris, my advisor, worked tirelessly on my behalf More

by pinkypu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 02, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2022

Great service! My vehicle was served in a timely manner, I’ll recommend Auto nation Chevrolet 100% More

by Martha Nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 01, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Martha, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet North Richland Hills and we hope to be of service again in the future.

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