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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.4
597 Reviews

597 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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December 12, 2023

Service advisor Ali was very helpful, took time to ensure that I understood any necessary repairs More

by nespinoza
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali, Delao
Dec 13, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Took my car in for service due to the ESC light. They kept my car a week and didn't fix saying the light is on cause I have rims. When I speak to other Malibu owners and a couple mechanics they stat More

by Tini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana
Dec 09, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Tini, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.

December 03, 2023

Service was great and I have bought many cars here and always a good experience. More

by ryanbillie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 05, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

The service team exercised really good care in taking care of me and the vehicle. More

by projectmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 04, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 28, 2023

Awesome! Straight up, every time I have come there, I experience nothing but the best and believe me, I have been to a few dealerships that I will not go to More

by emilyjayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick O’Brien, Martin Castilleja
Nov 30, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

November 23, 2023

Everything was great will definitely be back for repairs in the future. Everyone is professional about their work. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Giddens
Nov 25, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Leo, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 13, 2023

Great customer service! Ms Madden was very helpful in explaining my service options. I will be back when I need my vehicle serviced again. More

by Micahnoeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janey Madden
Nov 16, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

I love the dealership, but there is one thing I do not understand. Why make an appointment for an oil change, then when we arrive be told it is a two hour wait. We might as well just walk in because the r More

by markdkeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Nov 11, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.

November 02, 2023

Good service, friendly and efficient staff. The service was fast and they made me feel important. More

by rdpwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Nov 04, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

It’s awesome. And so is customer service m. Malik is the best he is really helpful More

by Eword1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Nov 01, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!

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