AutoNation Chevrolet North Richland Hills - Service Center

4 hour oil change Tech broke my oil filter - it fell off 5 miles later and gave a P1101 code. Service dept said probably cable not reconnected. I looked and found air filter fell off and clip to hold it i 5 miles later and gave a P1101 code. Service dept said probably cable not reconnected. I looked and found air filter fell off and clip to hold it in was broken. Called service dept back. Not much sympathy. Did not offer to replace filter. I had to go to store and buy on to replace. They also did not fill the wiper fluid. More

This place they have a really great customer service and they always try to meet your expectations they always try to meet your expectations More

During my visit to the dealership, I was impressed by the exceptional customer service. The staff members were knowledgeable, courteous, and went above and beyond to address all my inquiries. the exceptional customer service. The staff members were knowledgeable, courteous, and went above and beyond to address all my inquiries. More

Always a great experience with the service department at this dealership. Will continue to use them this dealership. Will continue to use them More

Online appointment time is off by 1. 5-2 hrs from actual start to wotk on the car. Not acceptable, especially with an uncomfortable low quality waiting area. If the discrepancy in time is 5-2 hrs from actual start to wotk on the car. Not acceptable, especially with an uncomfortable low quality waiting area. If the discrepancy in time is to be “tolerated” by the customer then the waiting area should be more comfortable then a 1960s bus station. - Based on the followup questions, service agent Madden was very good at doing what she could, i would NOT recommend this place to buy a vehicle based on the service waiting area. Service waiting area is TERRIBLE. Once a customer has experienced a waiting area similar to Sewell you will feel UNAPPRECIATED at Auto Nation. More

Service advisor Ali was very helpful, took time to ensure that I understood any necessary repairs that I understood any necessary repairs More

Took my car in for service due to the ESC light. They kept my car a week and didn't fix saying the light is on cause I have rims. When I speak to other Malibu owners and a couple mechanics they stat They kept my car a week and didn't fix saying the light is on cause I have rims. When I speak to other Malibu owners and a couple mechanics they state them rims is not the issue. So I'm not very happy with my service. More

Service was great and I have bought many cars here and always a good experience. always a good experience. More

The service team exercised really good care in taking care of me and the vehicle. care of me and the vehicle. More

Awesome! Straight up, every time I have come there, I experience nothing but the best and believe me, I have been to a few dealerships that I will not go to Straight up, every time I have come there, I experience nothing but the best and believe me, I have been to a few dealerships that I will not go to and will not let my family go to. AKA, Honda of Ft. Worth. More