AutoNation Chevrolet North Richland Hills - Service Center

Had my first major repair done on my car. Daniel had great communication with me and gave me updates daily till my car was ready. Daniel had great communication with me and gave me updates daily till my car was ready. More

Love the professionalism, promptness, friendliness, etc. , from Felipe, and Austin the last time we were in for service. Appreciate y’all! , from Felipe, and Austin the last time we were in for service. Appreciate y’all! More

Not only did you not fix my vehicle the kids working on it left greasy handprint on the passenger door it left greasy handprint on the passenger door More

We had a warning come on while we were on our way home from vacation. It showed 'reduced power'. We limped back to town and called AutoNation because it was close to us. When we checked in, we were tol from vacation. It showed 'reduced power'. We limped back to town and called AutoNation because it was close to us. When we checked in, we were told it could be up to 14 business days before the problem was diagnosed. What could I do? We left and received a call the same day stating our warranty from buying a GM Certified Vehicle was in effect and would cover the parts and labor. This would have been $3,000.00+ and a longer wait, otherwise. We got the car back in 2 days. Richard, our service manager, was very informative and helpful every step of the way. I hope to never need this service again, but will take it back to them in a heartbeat. I will also be sure to buy GM Certified Vehicles in the future. As pleasant an experience one could have in a difficult situation. More

Warranty work from a used truck purchase. Taken care of in two days after being told it would probably take three. Done professionally. Taken care of in two days after being told it would probably take three. Done professionally. More

Went for an oil change, tire rotation and multi point inspection. Paperwork got misplaced so we sat in the waiting room for about an hour and a half longer that we should have. In the AutoNation traditio inspection. Paperwork got misplaced so we sat in the waiting room for about an hour and a half longer that we should have. In the AutoNation tradition, they made it right with us (The customer). More

The sales and service department are the best around! I would not go anywhere else. I would not go anywhere else. More

This place has been doing all of my vehicles engine oil and engine filter changes for the past several years with no complaints. Service Advisor Felipe Rodriquez is very courteous and helpful. and engine filter changes for the past several years with no complaints. Service Advisor Felipe Rodriquez is very courteous and helpful. More

I purchased my vehicle from this location and continue to bring my vehicle here for service. The staff are always polite and friendly and I love coming here! bring my vehicle here for service. The staff are always polite and friendly and I love coming here! More

There is only one word I can come up with to describe my experience with this dealership. AWESOME experience with this dealership. AWESOME More