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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.4
597 Reviews

597 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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October 08, 2024

Everyone was kind and professional. The location is very convenient and waiting area is comfortable. More

by jamesmreid123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Law was my Service Advisor.
Oct 13, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 07, 2024

Excellent service. The staff were very helpful. Quick turnaround time. Will definitely return for further service. More

by mikecotrell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley
Oct 13, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2024

Showed up 15 minutes early for my appointment. My advisor let me know that an oil change and tire rotation would take one hour and thirty minutes. After 1-1/2 hours, I texted him as to ETA. I h More

by scottn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Evans
Sep 20, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help.

September 12, 2024

I bought my car at a different Chevrolet dealer and when it broke down I was close to North Richland Hills Chevrolet dealer so I had it towed there thinking I would still get good service. I DID NOT . The c More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Sep 14, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi Laura, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.

September 06, 2024

About a month ago I called Chevrolet corporate office regarding the very common “shift to park” issue (Google it, it’s a well known issue with Chevrolet vehicles). I was still within the power train warr More

by Whittney D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Shortnacy
Sep 08, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 29, 2024

Friendly, professional, people that make you feel so special! Good communication during service time. The people at this dealership are the best!!!!!!! More

by kmims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius
Sep 01, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 28, 2024

Quick service, polite customer service, overall 100% satisfied that is why we have been using them since 2 years ago. More

by EDNA_1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 29, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 11, 2024

Spent over 2 thousand dollars and still having ac problem doesn’t come own sometimes when you first turn it own More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 15, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi Ron, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (682) 214-2010 so we can work towards a resolution.

June 24, 2024

I had an appointment. Got there 30 minutes early. Service tech took my truck back after about almost 2 hours, I went and asked what was going on. Advisor told me they had More

by Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name.
Jun 25, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 22, 2024

Needed a new battery and was in an out in an hour. Your experience may be different. More

by francisco.d.moya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laderious
Jun 24, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

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