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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
590 Reviews

590 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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January 03, 2023

Love my dealership! Service is always good, fast and friendly. They do what I ask and make suggestions but are not pushy! More

by AnnP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 06, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

I called on the phone to set up the appt. When I arrived I was immediately helped. I was Calle d promptly when the diagnosis was made and was able to pu the truck later the same day. More

by Lkzarth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 06, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

My vehicle was done on time as promised. Also got a car wash this time. More

by dpftexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 06, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Although I know you are short handed on staff and loaner cars it was an unconvinced fo be 4 days without a car waiting on them to do a diagnostic and get a battery in it More

by ljm76180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hall
Jan 05, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (682) 214-2010 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 01, 2023

I can always count on this dealership to do a great job at taking care of my car. More

by liz.a.clowdus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hoffman, James Castillo, Sebastian Garcia - people I've worked with in the past - excellent customer service
Jan 05, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Definitely what you should expect from a dealership their prices is matched by their excellent level of service. More

by Kfosterjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 03, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 29, 2022

Chevy AutoNation is so helpful at explaining what you need and giving you a quote so there is no misunderstanding in price. Their time management is great and reasonable as well! More

by isabellacristina22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 02, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Very friendly and clean. i was helped immediately and finished the work in a timely manner. More

by popedavid21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hall
Dec 30, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 28, 2022

Austin was very friendly. Even when the systems were down, he knew and updated me about the entire process. More

by Danielle Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 01, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Danielle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 25, 2022

They have great service they treat their customers right💯 good people there👍 Their cars and trucks dirt 🛻 are Purdy to More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Dec 27, 2022 -

AutoNation Chevrolet North Richland Hills responded

Hi Eric, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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