AutoNation Chevrolet North Richland Hills - Service Center

Great customer service…love taking my SUV to this location! Thanks for all you do! location! Thanks for all you do! More

Very polite staff. I appreciate the cleanliness of my Buick Encore when I pick it up. Thank you. I appreciate the cleanliness of my Buick Encore when I pick it up. Thank you. More

I made an appointment and received confirmation through email 3 times and text 1. When I got there I was told I didn’t have an appointment. My name was pulled up and I was shown on the tablet I don’t have email 3 times and text 1. When I got there I was told I didn’t have an appointment. My name was pulled up and I was shown on the tablet I don’t have an appointment. I was told I must have picked a different location. When I pulled up all the confirmations to show the attendant she said yeah that’s us but we didn’t receive it. I showed her emails I received from Charles Lankford and she said they don’t have a Charles Lankford. I’m not sure who Charles Lankford is but he has sent me confirmation emails since I purchased the truck. It just seemed funny to me that when I got there and didn’t have an appointment it was my fault. I was told it must be the computers but I am not sure how I received so many confirmations. Anyway I got my oil changed and tires rotated. I left the vehicle and came back to pick it up. When I picked up my truck it took a long amount of time to check out, again because of the computers. If the computer system is what is causing inconvenience to your customers then get them fixed. As a long time customer if I pull up and say I have an appointment it’s because I have an appointment. More

Great service, they greet you with a friendly smile, they are fast and everyone is professional. are fast and everyone is professional. More

Great customer service very informative about all of the services they provide for your vehicle services they provide for your vehicle More

Service rep was prompt courteous and a pleasure to deal with. Will be returning for service soon on my other GM vehicle. with. Will be returning for service soon on my other GM vehicle. More

Great location that is easy to get to, and quick and prompt service was provided. prompt service was provided. More

The service was prompt. The service tech was friendly and knew what he was doing. Even through there was a line they got to me as soon as I arrived. Great staff who were The service tech was friendly and knew what he was doing. Even through there was a line they got to me as soon as I arrived. Great staff who were ready to serve the customers. Great waiting area. Will come back. More

The experience was great and the time it took to get my car finished was amazing! car finished was amazing! More

Austin received my car, he was very attentive, and kept me informed about the repairs that my car needed. He did a great job me informed about the repairs that my car needed. He did a great job More