Back

AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
594 Reviews

594 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

Sort by
May 05, 2023

This dealership has been the best I’ve ever been to. Great customer service, fast service and the advisor always keep me posted on my truck. Daniel is so great! Thanks again for every great experience. More

by Lillian Llanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 08, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello Lillian, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 05, 2023

Very disappointing took my car in on a Tuesday. Did not get it back until 11 days later went in for the issue when I got the car back I didn’t even drive 20 miles and all my warning lights came on More

by vanna2787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christifer Medina
May 10, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.

May 03, 2023

Everyone I encountered was friendly, helpful and eager to help me figure out what we needed to do to service my truck. The service teams' knowledge about my truck and the (potential) issue I'm having helped More

by Joseph Gamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Garren
May 07, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Joseph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

As always, I arrived on time for my appointment, and my car was taken immediately for service. Daniel kept me informed as to what was going on with my car looked brand new with the car wash service they ha More

by Ameliaaguilar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel James hall
May 01, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 01, 2023 -

Ameliaaguilar4 responded

Thank you Daniel Hall

April 24, 2023

Chris in the service department worked with me on getting our vehicle towed into the dealership and communicating with me was essential! Great job on getting the car up and running and needed new tires too More

by Michelle Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 27, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Michelle, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Quite capable. Successful repair. Good people. I had to suggest the Service Manager ask for GM to help pay for what was a known problem that should never happen More

by Jim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 27, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Jim, thank you for taking the time to leave us feedback about your experience with us. Thank you for leaving feedback. Please reach out to us at (682) 214-2010 so we may identify ways to improve your experience.

April 22, 2023

Service department was Great. There were three recalls to be completed, I was expecting a very long day in the waiting room. I was shocked when my truck was back to me in under 2. More

by kabense
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Giddens
Apr 27, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 21, 2023

I brought my 2019 Colorado in for a check engine light, running fan and sudden loss of AC. When it was ready it turned out to be a faulty thermostat switch. There was $0.00 due thanks to the extended war More

by vincent.feller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Apr 27, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Ollie in big trucks out back takes care of us 100% of the time. I have NEVER been disappointed at the attention or service we have received. I will ALWAYS use them and recommend to others. More

by michelle gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ollie
Apr 26, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi Michelle, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Each visit to the Service Dept & Shop for Dealer Install appointments has been a very pleasant experience, I will never go anywhere else for service on my 2021 Colorado those guys are all AWESOME! More

by lcar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 26, 2023 -

AutoNation Chevrolet North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
13
...