AutoNation Chevrolet North Richland Hills - Service Center

Worst possible customer service on the planet! !! I will never return, Did not tell the truth about estimated time to repair, wouldn’t return calls or even answer the phone when trying to escalate !! I will never return, Did not tell the truth about estimated time to repair, wouldn’t return calls or even answer the phone when trying to escalate beyond the service department. More

Difficult to get ahold of advisor before getting my car towed there(sat on call for over 30 minutes), whoever I spoke to said that I would be contacted once my car arrives and I wasn’t contacted until the towed there(sat on call for over 30 minutes), whoever I spoke to said that I would be contacted once my car arrives and I wasn’t contacted until the next evening even though it arrived hours before closing, prices not fair, all issues that were discussed were not investigated. My check engine issue was not fixed, my light came back on after leaving the dealership. More

They’re always polite and informative about my car. They provide me with great service each time. They provide me with great service each time. More

I was in and out not having to dread waiting for a long oil change for my car. Thank you for the quick and prompt oil change! Janey was very attentive and made sure to make me feel that my time is just as oil change for my car. Thank you for the quick and prompt oil change! Janey was very attentive and made sure to make me feel that my time is just as valuable as hers. Stellar customer service! More

Service advisor was professional when I arrived for my service appt and polite, nice waiting area service appt and polite, nice waiting area More

My visit with Adriana/service advisor was very pleasant and hands on, I will not go to another dealership the service is fast and honest as usual whenever I have services to maintain.Thank You Autonation C and hands on, I will not go to another dealership the service is fast and honest as usual whenever I have services to maintain.Thank You Autonation Chevrolet for the awesome work More

Chris Medina did a great job! !!! Service provided was very professional and they took good care of me!! !!! Service provided was very professional and they took good care of me!! More

You service Dept is the worst in the area …I hate dealing with them …They are not very customer service with them …They are not very customer service More

The customer service team provides outstanding service, starting from the initial appointment to the end. They are thorough in answering questions! I feel valued as a customer. starting from the initial appointment to the end. They are thorough in answering questions! I feel valued as a customer. More

Chris made out service stop quick Great communication so I was able to just drop off the vehicle as soon as it was complete . I was able to just drop off the vehicle as soon as it was complete . More