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AutoNation Chevrolet North Richland Hills - Service Center

North Richland Hills, TX

4.5
591 Reviews

591 Reviews of AutoNation Chevrolet North Richland Hills - Service Center

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December 02, 2024

It is a great place to purchase a car, But once you need service, that is another issue. We last purchased two cars from here in 2021 , one of which appears to be a lemon. The vehicle has been in the More

by Eryn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moses and Hayle
Dec 05, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi Eryn, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (682) 214-2010 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 18, 2024

Hi, I've been to a few Chevy places to get my Tahoe serviced. I can truly say that this has been a wonderful experience. I got my tires rotated, oil changed, and state inspection done on Veterans Day More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Brad
Nov 21, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi Marie, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

November 05, 2024

Very helpful and fast was not waiting very long for my car to get serviced. More

by jca0392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ladarius
Nov 08, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

October 08, 2024

Everyone was kind and professional. The location is very convenient and waiting area is comfortable. More

by jamesmreid123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Law was my Service Advisor.
Oct 13, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 08, 2024

Had my Mother in laws 2023 Chevy Equinox towed in at first the response was great. Then that’s when it downhill I called and left several messages with service advisor named KYLE. No response and finall More

by Mikeham7636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Oct 13, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (682) 214-2010. We hope to hear from you.

October 07, 2024

Excellent service. The staff were very helpful. Quick turnaround time. Will definitely return for further service. More

by mikecotrell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayley
Oct 13, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2024

Showed up 15 minutes early for my appointment. My advisor let me know that an oil change and tire rotation would take one hour and thirty minutes. After 1-1/2 hours, I texted him as to ETA. I h More

by scottn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Evans
Sep 20, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (682) 214-2010 to discuss what we can do to help.

September 12, 2024

I bought my car at a different Chevrolet dealer and when it broke down I was close to North Richland Hills Chevrolet dealer so I had it towed there thinking I would still get good service. I DID NOT . The c More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Sep 14, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi Laura, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (682) 214-2010 -- we hope to hear from you soon.

September 06, 2024

About a month ago I called Chevrolet corporate office regarding the very common “shift to park” issue (Google it, it’s a well known issue with Chevrolet vehicles). I was still within the power train warr More

by Whittney D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Shortnacy
Sep 08, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (682) 214-2010 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 29, 2024

Friendly, professional, people that make you feel so special! Good communication during service time. The people at this dealership are the best!!!!!!! More

by kmims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius
Sep 01, 2024 -

AutoNation Chevrolet North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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