AutoNation Chevrolet North Richland Hills

Online appointment time is off by 1. 5-2 hrs from actual start to wotk on the car. Not acceptable, especially with an uncomfortable low quality waiting area. If the discrepancy in time is 5-2 hrs from actual start to wotk on the car. Not acceptable, especially with an uncomfortable low quality waiting area. If the discrepancy in time is to be “tolerated” by the customer then the waiting area should be more comfortable then a 1960s bus station. - Based on the followup questions, service agent Madden was very good at doing what she could, i would NOT recommend this place to buy a vehicle based on the service waiting area. Service waiting area is TERRIBLE. Once a customer has experienced a waiting area similar to Sewell you will feel UNAPPRECIATED at Auto Nation. More

Service advisor Ali was very helpful, took time to ensure that I understood any necessary repairs that I understood any necessary repairs More

Took my car in for service due to the ESC light. They kept my car a week and didn't fix saying the light is on cause I have rims. When I speak to other Malibu owners and a couple mechanics they stat They kept my car a week and didn't fix saying the light is on cause I have rims. When I speak to other Malibu owners and a couple mechanics they state them rims is not the issue. So I'm not very happy with my service. More

Service was great and I have bought many cars here and always a good experience. always a good experience. More

The service team exercised really good care in taking care of me and the vehicle. care of me and the vehicle. More

Awesome! Straight up, every time I have come there, I experience nothing but the best and believe me, I have been to a few dealerships that I will not go to Straight up, every time I have come there, I experience nothing but the best and believe me, I have been to a few dealerships that I will not go to and will not let my family go to. AKA, Honda of Ft. Worth. More

Everything was great will definitely be back for repairs in the future. Everyone is professional about their work. in the future. Everyone is professional about their work. More

This dealership is by far the easiest to work with in the DFW area. They are very fair, and their entire staff is respectful and works with you to the best of their abilities to get you exactly what you’re l DFW area. They are very fair, and their entire staff is respectful and works with you to the best of their abilities to get you exactly what you’re looking for. I am a repeat customer, and if I’m ever in the market for a vehicle again, they will be my first stop. I highly recommend doing business with them. More

Great customer service! Ms Madden was very helpful in explaining my service options. I will be back when I need my vehicle serviced again. Ms Madden was very helpful in explaining my service options. I will be back when I need my vehicle serviced again. More

I love the dealership, but there is one thing I do not understand. Why make an appointment for an oil change, then when we arrive be told it is a two hour wait. We might as well just walk in because the r understand. Why make an appointment for an oil change, then when we arrive be told it is a two hour wait. We might as well just walk in because the reason for the wait is because all the walk ins that came in before my appointment are being serviced. Also don’t understand why the service department is recommending an alignment. The truck has 20,000 miles on it, there are not any complaints of the front end pulling and according to the inspection report there is not any unusual wear on the tires. I would hope it is not being recommended because it is my wife bringing the truck in. I had her ask why that would be recommended, she said they just said it’s a recommended service. More