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AutoNation Chevrolet North Richland Hills
North Richland Hills, TX
1,053 Reviews
As one of the largest Chevrolet dealerships in the Dallas-Fort Worth area, AutoNation Chevrolet North Richland Hills is your local destination for all new and used Chevrolet models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used Chevrolet vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,053 reviews
February 09, 2026
Took our Chevy Malibu in for check engine light and the car is under warranty and we bought it at AutoNation. Our service was managed by Keldric. Do not recommend Keldric at all! He does not return calls, car is under warranty and we bought it at AutoNation. Our service was managed by Keldric. Do not recommend Keldric at all! He does not return calls, only communicates via text one day a week with very little information. We were told it would be 5 to 7 business days to complete a diagnostic verification check of a transmission general code. Plus once it was confirmed then the wait time would be 8-10 weeks. After 2 1/2 weeks, the only communication we received was a text saying we were still in line for diagnostic. We thought that meant the original 5-10 business days, after multiple attempts to contact Keldric, he texted that we had been in the 8-10 week line for a while now and he acted like it was our fault for not knowing this. His communication style is very unprofessional. No one should have to guess at the status of their vehicle and communication should be open and direct. We decided to call other dealerships because the car was under warranty and we found another dealership with a one week wait. I picked up the car from Keldrick who avoided eye contact and didn't say anything to me, except to ask if I was driving it or towing it. I drove the car there. The new dealership found that the check engine codes (the general code and subcodes) were erased from the car. Luckily we had the original printout from AutoZone (which we had also given to Keldric and he did not look at). The new dealership service manager saw on the printout a statement about low battery voltage. He called his transmission guy in the back and after a quick chat, determined that we needed to first look at the battery because it can have low voltage and show a general transmission code. After charging the battery for 45 minutes, the battery failed. Replaced the battery and no other issues were found. The vehicle was in this dealerships service shop for a total of 3 hours, including the check in and check out time!! 3 hours compared to 8-10 weeks, because the service manager actually talked to his transmission team and located the problem without the transmission team having to look at it. We will be taking our vehicle to this dealership in the future - they were helpful and actually cared about the customer!! More
by Abbie Naumann
Employees Worked With
Keldric
February 03, 2026
Purchasing my used car from AutoNation Chevrolet in North Richland Hills was a pleasure. William, the sales person, was both professional and personal. He was very accommodating. He listened to what I told Richland Hills was a pleasure. William, the sales person, was both professional and personal. He was very accommodating. He listened to what I told him about the type of car I was looking for. The first car he showed was great, and that is the car I bought. I sold my previous vehicle to this dealership. The entire process was smooth and efficiently done. Best car buying experience I have have ever had. I would highly recommend this dealership. More
by Baby Merc
Employees Worked With
For selling my vehicle I worked with Dashion Robertson. William Quinones was the sales person who sold me my Mercedes.
January 28, 2026
My salesman (Sam S. ) Did an excellent job with assisting me with getting the vehicle of my choice. He made the process go very seamless. I would also like to thank the ) Did an excellent job with assisting me with getting the vehicle of my choice. He made the process go very seamless. I would also like to thank the whole team for working delegently to provide and process the paperwork on 1/20/2026 in order to get the vehicle off the market, so that I may drive off before closing time. All persons involved with the process executed seamlessly. Thanks again to All at AutoNation. Sincerely Aubrey L. More
by aubrey.lewis
Employees Worked With
Sam Sessions, Brandon and team
January 26, 2026
Got oil change and tire rotation done. Great service. Thanks Bruno and Michael! Will return. Always enjoy the free bath the car gets with an oil change. Great service. Thanks Bruno and Michael! Will return. Always enjoy the free bath the car gets with an oil change. More
by BENNETT-LOPEZ
Employees Worked With
Bruno,Michael
January 17, 2026
Purchase process was fairly easy. Since it was the end of the year, our salesperson had to work multiple deals and made it a little longer than I would have preferred. Didn't like th Since it was the end of the year, our salesperson had to work multiple deals and made it a little longer than I would have preferred. Didn't like the automatic dealer add ons. More
by Will
Employees Worked With
Tamara Hitt
January 12, 2026
I have NO complaints! ! Sorry I forgot his first name but I appreciate my service advisor, Spivey, for getting my vehicle inspected and resetting the tire monitoring system ! Sorry I forgot his first name but I appreciate my service advisor, Spivey, for getting my vehicle inspected and resetting the tire monitoring system. More
by cooksprh15313
Employees Worked With
Service advisor Spivey(forgot his first name)
January 08, 2026
Dropped off vehicle at designated time. Checked in quickly and informed on measures to be taken and was kept informed on progress and subsequent measures that needed to be performed after Checked in quickly and informed on measures to be taken and was kept informed on progress and subsequent measures that needed to be performed after parts wee receivedc. More
by Richard
Employees Worked With
Michael
