Allen Samuels Chevrolet - Service Center

My appointment was great Roland Alanis is always helpful and makes sure my vehicle is taken care of. He is excellent!! and makes sure my vehicle is taken care of. He is excellent!! More

The actual dealership may be ok. The maintenance depth has disappointed me on several occasions. The maintenance depth has disappointed me on several occasions. More

Good service no issues people are nice and quick and fast and listen to your needs and listen to your needs More

Excellent customer service. BJ Hutchins has been my primary service provider and she always has kept me informed on the status of the service visit. BJ Hutchins has been my primary service provider and she always has kept me informed on the status of the service visit. More

I went there for a oil change, I was told there was a wait time, but I had a appointment. I was in and of there in 30mins. Very nice getting great service fast, Thank you AutoNation Chevy North. You'll d wait time, but I had a appointment. I was in and of there in 30mins. Very nice getting great service fast, Thank you AutoNation Chevy North. You'll definitely get my service in the future More

The entire point of making an appointment two weeks in advance is so .you vehicle can be seen and hopefully fixed In a timely manner. The fact that my vehicle sat for an entire week without even being tou advance is so .you vehicle can be seen and hopefully fixed In a timely manner. The fact that my vehicle sat for an entire week without even being touched was extremely upsetting. Imagine my shock when I was told this by management. I had to call everyday for almost a week with absolutely no communication from miss BJ. Mr. Mack did an excellent job of keeping me informed after I went in person to speak with him about the long wait. Do t even try calling because you'll be put on hold for 20 minutes at a time. One AC issue was kind of resolved however a presumed leak was never found and my electrical issue wasn't resolved. They did the best they could when they finally looked at it I guess. All in all I'll be going to a different dealership in town. Hopefully I'll have better luck. More

BJ was awesome! She helped find out what was wrong with my vehicle which was not what I was thinking it was. The tech fixed it and it cost a lot less than I was th She helped find out what was wrong with my vehicle which was not what I was thinking it was. The tech fixed it and it cost a lot less than I was thinking is was going to cost. Thank you BJ!!! More

This dealership is fair, honest, reliable, and has an excellent service department. The staff is friendly, helpful, and knowledgeable. Highly recommend! excellent service department. The staff is friendly, helpful, and knowledgeable. Highly recommend! More

Recall work was completed in a timely manner as promised. Excellent customer service and friendly staff. Excellent customer service and friendly staff. More

I had an Excellent experience during my recent and all oil change visit at this dealership oil change visit at this dealership More