Allen Samuels Chevrolet - Service Center
Corpus Christi, TX
402 Reviews of Allen Samuels Chevrolet - Service Center
Representatives seem very knowledgeable and efficient at their skills. Excellent, in person, customer service that goes above and beyond my expectations! Over the phone service and updates on vehicle status their skills. Excellent, in person, customer service that goes above and beyond my expectations! Over the phone service and updates on vehicle status could improve, but was average overall. I would highly recommend this company because of its employees proficiencies! More
The work on my car was done quickly and the service advisor kept me informed on the progress. I brought the car in without an appointment since I needed to go out of town that day and the work was stil advisor kept me informed on the progress. I brought the car in without an appointment since I needed to go out of town that day and the work was still completed in time for me to leave. Excellent service. More
The best service and customer care i have ever received from a dealership. Auto Nation North will be the only place i take my vehicles for service or buying. Thank you from a dealership. Auto Nation North will be the only place i take my vehicles for service or buying. Thank you More
BJ provides great cutstomer serivce and is always friendly and courteous. Great experience with the team at Chevrolet North Corpus Christi! friendly and courteous. Great experience with the team at Chevrolet North Corpus Christi! More
The sales staff is good, but the service center needs a lot of work. I purchased a certified pre-owned trailblazer and got a few oil changes. On my second oil change. The guy was telling me 5 different thi lot of work. I purchased a certified pre-owned trailblazer and got a few oil changes. On my second oil change. The guy was telling me 5 different things it needed. I was like I just got it less than a year ago. He said yeah we don't change fluids and do maintenance before selling or we would have to charge more. I go that doesn't make sense being certified pre-owned. I also bought a car with cash and they said they would fix anything mechanical or safety. They had the car on and off for over a month. I had to split the bill with them cause they kept going on and on. I had to call corporate and I was always on the phone with them. Let's just say they just want your money. Customer service means xxxx to them. More
The service manager Big Mac was outstanding and made sure I was well taken care of in all my needs and went the extra step to ensure all my concerns were met. I was well taken care of in all my needs and went the extra step to ensure all my concerns were met. More
Every single time I have had an oil change appointment they're supposedly going to sanitize and vacuum my vehicle. Never have. Now they even left the cabin engine filter open and my vehicle wound and felt they're supposedly going to sanitize and vacuum my vehicle. Never have. Now they even left the cabin engine filter open and my vehicle wound and felt like crap until we finally figured it out days later. They actually sent someone over to my house and while she was still on the phone with me for directions thought she had hung and instead called me a Karen FOR NO REASON and proceeded to tell me she did some jobs if I needed anything. YEA NO THANKS. With this being said when u trade my vehicle soon I will be going somewhere else. Even for just an oil change. More