Allen Samuels Chevrolet - Service Center

I have bought four vehicles from this location. The service department is awesome. Roland actually is who I deal with most of the time. He is very respectful and considerate. He remembers me when The service department is awesome. Roland actually is who I deal with most of the time. He is very respectful and considerate. He remembers me when I call or just walk in. He also does his best to get my an appointment as quickly as possible even if I call before 8 the same day. I’d recommend Roland to everyone! More

To start I called to set an appointment to have my vehicle serviced. That process was peerless. When I arrived for my appointment I was greeted promptly and friendly. They filled out some information vehicle serviced. That process was peerless. When I arrived for my appointment I was greeted promptly and friendly. They filled out some information and asked my concerns as well as walked around my vehicle checking if anything else needed attention for my safety. I was given a ride back to work. Midday I was called that they had some recommendations for my vehicle and sent me a video. I agreed they needed to be addressed. Later in the day I was called that it was ready and they would pick me up from work. I was picked up and brought back to the dealership. My paperwork was ready, they reviewed what was done and I paid with the same person. They set my next service appointment to come back in a few months. They let me know I would get a survey in my email about my experience. I was completely satisfied to that point. A few days later they called just to make sure everything was still going smoothly and if I had any questions. I will continue to visit. More

Always a great experience when I go to this store. Service advisors always keep me up to date and my truck is always fixed right the first time. While I waited they gave me popcorn and a bottle water. Service advisors always keep me up to date and my truck is always fixed right the first time. While I waited they gave me popcorn and a bottle water. It was great! More

Luis Alaniz was a very helpful adviser. Fixed my AC and works great. 👍. Thank you Fixed my AC and works great. 👍. Thank you More

I had a great experience from the time I arrived until the time I left my appointment! Checking in was smooth and I was in an out within 45 mins or so. Everyone was understanding since I had two children the time I left my appointment! Checking in was smooth and I was in an out within 45 mins or so. Everyone was understanding since I had two children under the age of 2 , the staff went above and beyond to make sure I was comfortable & services were quick. The issue with my vehicle was resolved and I haven't had any problems since More

Have encountered no problems,dealing with this dealership,Always very informative.very pleased also with service dept. dealership,Always very informative.very pleased also with service dept. More

Very good service, vehicle was serviced in a very quickly. B.J. was very helpfull quickly. B.J. was very helpfull More

The appointment was easy to setup and the Rebecca Sosa was easy to talk to and my truck was ready on time as promised. was easy to talk to and my truck was ready on time as promised. More

My service advisor Luis Alaniz listen to my concerns and set me up with an appointment for the next day. All of my issues were completed in a timely manner and my vehicle was promptly returned to me. Everyo set me up with an appointment for the next day. All of my issues were completed in a timely manner and my vehicle was promptly returned to me. Everyone involved did an outstanding job that left a big impression on me. I will definitely take my vehicle back! More

Very nice people at this dealership I went in for a recall when I went in for my appointment they didn't have the part and I had to go back a few days later recall when I went in for my appointment they didn't have the part and I had to go back a few days later More