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Allen Samuels Chevrolet - Service Center

Corpus Christi, TX

4.3
405 Reviews

405 Reviews of Allen Samuels Chevrolet - Service Center

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March 25, 2023

The Service Writer Ms BJ was polite/courteous. Complaint was waiting 7hrs till truck seen. More

by honestjson
Recommend Dealer
Yes
Employees Worked With
BJ / & Manager
Report | Print
Mar 25, 2023 -

honestjson responded

Arrived roughly 0720 & pickup wasn’t pulled into bay until 1430. I had an issue on my ‘19 Colorado ZR2 where the pinion seal from the yoke into the aft differential was leaking at 53k mi. Being a recent retired active duty military aviation mechanic, I’m mechanically incline & would’ve done the repair myself, but figured since I still fall under my powertrain warranty, might as well have dealer perform the maintenance. Everyone there was super polite & professional, but the time waited for truck to be seen & the additional time for the actual maintenance to take place was basically a full typical work day. Would’ve understood if I came in on the spot that same day, but was told to be in between 07/0730 day prior. That’s the only reason for a 4-star rating. God’s Blessings

Mar 29, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

Great Service! Arrived at 8:00, I was able to get a ride on the Shuttle. The driver is very nice and when my vehicle was ready the shuttle picked me up and took me More

by WalshB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Alanis
Report | Print
Mar 25, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 21, 2023

Awesome service. Roland in the service department was upbeat, efficient, got me in and out, same day services, no issues. For a couple of badly needed repairs on my 2 More

by James Karbula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Alanis
Report | Print
Mar 24, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

Great service, BJ my advisor kept me informed about my vehicle and services needed. BJ has always been great! More

by sonjoymat66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Jo
Report | Print
Mar 24, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 15, 2023

Mark at the service department was friendly and helpful even to they couldn't fix one of the problems I had with the 2022 Silverado 1500 Duramax. I guess it's a GM Problem they haven't figured out yet. More

by Burt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 19, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi Burt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 13, 2023

Roland Alanis keeped me informed on the porgess on what was wrong with the Vehicle and when it might be ready. More

by forbes_robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Alanis
Report | Print
Mar 16, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2023

Service department were very helpful and provided fast and friendly customer service. I will continue to trust them with my vehicle. More

by Monicas78408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Alaniz
Report | Print
Mar 13, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 01, 2023

Everyone there is so friendly and helpful giving me updates when needed awesome team members! More

by ccort61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Report | Print
Mar 06, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 23, 2023

Mike Stewart took excellent care of my needs. All the Service Department personnel were very professional abd helpful. More

by darrylcathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
Report | Print
Feb 27, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 23, 2023

Roland Alanis is a great advisor. Straight up and works through concerns. Takes care of his customers! More

by dfsmith75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Alanis
Report | Print
Feb 27, 2023 -

AutoNation Chevrolet North Corpus Christi responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

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