AutoNation Chevrolet Mesa - Service Center

Magnetic shocks I bought a 2015 tahoe and also purchased every extended warranty you can get. My shocks went out on it and they won't cover it they said they don't c I bought a 2015 tahoe and also purchased every extended warranty you can get. My shocks went out on it and they won't cover it they said they don't cover wear and tear and wanted to charge me over 1,300 for 2 new ones. I will never buy anything chevy again. More

Run the other way charged nearly 1700 dollars for a power st Charged nearly 1700 dollars for powering steering hose electric door latch and fluids changed on a 2008 corvette charged excessive amount for parts co Charged nearly 1700 dollars for powering steering hose electric door latch and fluids changed on a 2008 corvette charged excessive amount for parts could have saved 200 dollars in parts buying from GM parts direct More

Great service Mike Riley was my service advisor. My equinox was almost at 100,000 miles and I felt that he was very honest about covering parts under warranty so Mike Riley was my service advisor. My equinox was almost at 100,000 miles and I felt that he was very honest about covering parts under warranty so close to expiring . Then they covered the labor for the part not under warranty which was greatly appreciated. They took care of the Rent-A-Car which I didn't even know was a benefit. It was nice to pick up my car and see they had ran it through a car wash ! Very friendly and efficient!!!! Thank you More

Worsk service Got promised a price got another price took finace forever for paper work after. Car brought had issues not getting car plates after 2 months ...fin Got promised a price got another price took finace forever for paper work after. Car brought had issues not getting car plates after 2 months ...finace never called back after so many voicemails .. Asked to speak to manager by the name scott sniffins never got a call either. When to dealer to speak to gm after frusturation of john moss not getting my paper work ...after scott sniffins was rune un polite WORST PERSON I DEALT WITH HE OVEREXCEED WITH RUDENESS AND DISRESPECTFULNESS. autonation for people they have udermanagement calling corprate ater he insulted me on his office saying if i dont leave voicemails they cant get back on blank calls LIKE YOU SERIOUSE WALKED AWAY AFTER HIM SAYING I SHOULD BE MORE PATIENT IF NOT GO TO ANOTHER DEALER FOR BUISNESS ! More

Bate and switch tactics If you are quoted anything from this location don't hold your breath. I personally went to the Superstition location for an oil change, made an appoi If you are quoted anything from this location don't hold your breath. I personally went to the Superstition location for an oil change, made an appointment and when I got there they stated that I lied and wouldn't get the price I was quoted. More

To expensive, to high prices for simple repairs. They think people are crazy. When you come for an oil change they want to sell you, not necessary repairs for almost $1000,-. Never again will go there. think people are crazy. When you come for an oil change they want to sell you, not necessary repairs for almost $1000,-. Never again will go there. More

I took my Suburban in because I had a problem with the battery draining overnight. Something was drawing excessive power when the vehicle is shut off. I was told that the service charge to look at the veh battery draining overnight. Something was drawing excessive power when the vehicle is shut off. I was told that the service charge to look at the vehicle was $68 but I would only pay that if they found something and I refused to fix it. They told me right away that they found the problem. My alarm was malfunctioning and draining the battery. So I said can we just disconnect it. The service manager Vince said no it has to be removed because of the way it is wired it can't simply be disconnected. So I paid $150 to remove it. I was told it no longer had the drain and was fine. I took it home and left it parked for 2 days. I went out to start it and it was dead. I called and was told to bring it back in. I received a call a couple of days later that they had now found the problem. A penny was stuck in the cd player and was causing a short. That made no sense as the radio has no power when the truck is shut off and Vince said that it must be moving around and when they tested it before it probably wasn't in the right position but when I drive it it slides into a position causing a short. Sounds like a load but I was assured this would fix the problem. I said I can remove a penny and was told that would be bad as if it wasn't done correctly it might short out other things. It cost me $70 to remove penny from the cd player (no I did not get to keep the penny). Then they kept the truck for 3 more days just to be sure it was fixed. I was told they went out and it started right up every day. I went to pick it up and the battery was dead in the service parking lot. Vince said maybe he started it too many times. Apparently you can't start a vehicle daily and expect it to run. So I left it there and said I want it fixed and am not paying another cent to do it. No it has been there for over a week and no one has called me to tell me what it going on. I am done with this place. More

This dealership has performed service on my vehicle approximately 4 times now. I continue to get outstanding service, fair prices and am always treated like my car is the only one they are working on. approximately 4 times now. I continue to get outstanding service, fair prices and am always treated like my car is the only one they are working on. Marc was great at communicating the details of my service and ensuring my vehicle was completed when promised. I highly recommend this dealership as I have experienced nothing but consistently friendly and attentive staff each and every time. More

WARNING DON'T BUY FROM THIS DEALERSHIP purchased a 2007 aveo here over 5 years ago and their customer service just gets worse. From the minute I sat down to do the paperwork they were dishonest. I told the aveo here over 5 years ago and their customer service just gets worse. From the minute I sat down to do the paperwork they were dishonest. I told them I didn't want their theft insurance for $750 and they said sorry its automatic. Then I find out my car isn't even made in the USA it was made in South Korea. After two months the car's interior started falling apart and when I brought it in under warranty they said sorry that's not a defect that's abuse! The paint rubbed off all over the console and to clean my interior I followed the directions and just used a damp cloth. Well after owning the car 5 years now I've replaced several parts and no wonder the aveo was discontinued what a piece of junk. So I went in July 31 2012 and purchased a window switch. I took it to Pep Boys and a mechanic plugged it in and it didn't work. So two hours later brought it back to Chevy superstition springs parts department and the nasty guys that run that department told me too bad you opened the bag no refunds. This is the way I'm treated after buying a junker car for 15k and several parts. I even had another part on order. I would never buy a part or a car here ever again. I really wish the president hadn't bailed them out with my tax money. I hope this dealership goes out of business because they have the worst customer service I've had ever witnessed. And the sales people all sit in one golf cart ready to attack you!! More

I took my Silverado in for an oil change, tire rotation and 27 point inspection. The service adivsor Mike Debartolo told me I needed $1000 worth of maintenance items done. The quote included nearly $300 to and 27 point inspection. The service adivsor Mike Debartolo told me I needed $1000 worth of maintenance items done. The quote included nearly $300 to replace the rear brake pads and $600 to replace a water pump. A second opinon at another shop said the pump will need to be replaced eventually but is in no danger of failing soon and will be happy to do the work for less than half the price the dealer quoted. What really ticked me off was the high pressure sales pitch from Mr. Debartolo suggesting that the engine will be completely destroyed within a couple weeks. This is not professional behavior and I will never take my business there again! More