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AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
891 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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891 Reviews of AutoNation Chevrolet Mesa - Service Center
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August 02, 2021
The service department did an awesome job on my multiple service requests I asked for. My service advisor communicated with me at all times of status of progress on my truck. service requests I asked for. My service advisor communicated with me at all times of status of progress on my truck. More
by jerry.nacua
Employees Worked With
Thomas Muccilli
July 18, 2021
Took car in for service for a battery that had exploded in 2015. 6 years later that explosion on the battery cost me $2200 to get my car fixed. The dealership never cleaned it up properly, they only cleane in 2015. 6 years later that explosion on the battery cost me $2200 to get my car fixed. The dealership never cleaned it up properly, they only cleaned the top.. Acid was still wet under car 6 years later. I called Chevy Corporate to work with me. They were great in trying to help me. They tried to contact this dealership as well as myself and we never received a phone call back. Mr Wolfe is the GM, I had left several messages and he never called back. This dealership sucks, always had issues since I bought car from them. One time I took in for an oil change and they put down that they checked everything off. Well my coolant reservoir was nearly empty. This dealership is known to screw people over. I have heard from several people. More
by MSZUKALA
Employees Worked With
Justin Matusow
June 09, 2021
It is a pleasure to visit this dealership for car service. I was pleasantly surprised to find a discount was applied to the oil change. I also like that I have a heads up that I need to have my tir service. I was pleasantly surprised to find a discount was applied to the oil change. I also like that I have a heads up that I need to have my tires looked at because tread is starting to thin. Thank you! More
by tinsel100
Employees Worked With
Justin Matusow
January 10, 2021
Beware of questionable workmanship if having a Moon Roof Shade Replaced and do NOT expect a return call or email from Superstition Auto Nation's Director Mr. Thomas or the Manager Mr. Wolfe. Approximately Shade Replaced and do NOT expect a return call or email from Superstition Auto Nation's Director Mr. Thomas or the Manager Mr. Wolfe. Approximately 09/16/20 I had my Moon Roof Shade replaced due to the clips broke on a 2 year old vehicle. The cost was over $900.00. The shade is working. About 2 weeks later I notice the inside roof liner was sagging and very noticeable from the front windshield. My vehicle was returned on 09/30/20, I was told this inside roof liner would be fixed. They would glue it back in place at no charge. Then there was a change, the liner was not fixed. Supposedly this was not caused by the replacement of the Moon Roof Shade. Mind you this was not an issued until the shade was replaced. I spoke with the Director Mr. Thomas and he stated the drop was due to weather, the vehicle not being covered and he didn't like how chevy had designed the Moon Roof feature. He stated he would contact his chevy representative to see what could be done and he would get back to me. Needless to say I have heard nothing. I emailed Mr. Thomas and the Manager Mr. Wolfe (not sure of name, but email was from the sign by the cashier; wolfes2@autonation.com. Needless to say I received no response. I have been doing business with Superstition Auto Nation off and on since 2012. This has left me a very dissatisfied customer and I will share my experience with others. More
by PM
Employees Worked With
Thomas M
December 19, 2020
Great service , I came in to get my truck worked on the seat quit working I was only in there for maybe an hour and a half and they found the problem and got me on my way seat quit working I was only in there for maybe an hour and a half and they found the problem and got me on my way More
by Johnsonjim7
Employees Worked With
Justin Matusow
December 16, 2020
It took 10 calls to get through to a person at AutoNation and then I left my information and did not get a call back. I was calling because I took my 2016 Corvette in for an oil change that has 3800 miles on and then I left my information and did not get a call back. I was calling because I took my 2016 Corvette in for an oil change that has 3800 miles on it and a two months after I got the car back and had it in a show I realized there was damage to the bottom underside of my passenger beneath the door and it looks like that somehow when they put the device to raise the vehicle they jammed it in too far! Needless to say I won't ever be going back to this dealership for anything !! More
by joytoy
Employees Worked With
Anthony
December 14, 2020
I have a radio issue with 2019 Silverado purchased new there. It keeps shutting off when plugged to phone. Have taken it there 6 times and still haven’t fixed it. They never call you back when you call. A there. It keeps shutting off when plugged to phone. Have taken it there 6 times and still haven’t fixed it. They never call you back when you call. Always have to leave a message when calling the dealer. I am not sure how they stay in business like that. I suggested they replace the radio to try to fix the problem and they told me they would need approval from the engineer that does the electrical troubleshooting I think. Anyways after leaving early from work numerous times I am fed up and will not be taken it back to them. Avoid business there. I know I will tell all of my friends and relatives to go somewhere else. More
by Grunts
Employees Worked With
Mark Thomas
November 14, 2020
I think the service department sucks. After many years with chevy I think this is my last, just because of the service dept.for sure never at autonation superstition springs with chevy I think this is my last, just because of the service dept.for sure never at autonation superstition springs More
by Ehar928
Employees Worked With
Not known
April 13, 2020
This is the most excellent dealership i have ever worked with! Courteous an very professional and CLEAN!! I felt very attentive to my needs Because I’m a woman an that is not always like that at any deale with! Courteous an very professional and CLEAN!! I felt very attentive to my needs Because I’m a woman an that is not always like that at any dealership I have dealt with in my 51 years. Thank you AUTONATION MESA More
by grane3zona
Employees Worked With
Rebecca Kelsey Sampson
January 15, 2020
Oil change nightmare I made an appointment on-line and when I arrived, no one could find that there was an appointment. So I had to just “get in line”. Over 3 hours later I made an appointment on-line and when I arrived, no one could find that there was an appointment. So I had to just “get in line”. Over 3 hours later I was leaving with an oil change, but my tires are still low and it was a half done job to try and clean just the outside of the car. I went there as it was my first oil change for my new car. It will be my last oil change at the dealership. Why not just leave? Cause I only had one day off to get it done. Even if offered a free oil change, I would rather spend the money at a car wash and have a complete oil change, car wash inside and out, and still be out in under an hour. No one at the dealership looked like they wanted to be there and no one seems to take ownership of their work, just pass it along to the next person. Frustrating experience for sure. More
by smmilius
Employees Worked With
Don’t remember
