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AutoNation Chevrolet Mesa - Service Center
Mesa, AZ
891 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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891 Reviews of AutoNation Chevrolet Mesa - Service Center
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April 22, 2024
We dropped our car off at the dealer for an oil leak. While the work was being done. The so-called tech broke the hardest thing on an engine to break, (the cylinder head) I am certain the engine was drop While the work was being done. The so-called tech broke the hardest thing on an engine to break, (the cylinder head) I am certain the engine was dropped on to the ground. There were other plastic items on the engine that were brand new. (easy to tell) Of course they won't admit it. They had our car from 11-27-23 until 3-15-24. When they finally finished our car there was a large dent in the rear quarter panel, and a dent/scratch in the hood. It then went to their body shop, where some unqualified person worked on our car. When we got it back there were large scratches and grooves in the body work that they just painted over. (pathetic workmanship) a blind man could have done better work. They also ruined our taillights with the buffer wheel scratching them all up. When we got it home, we noticed the engine was at high idle, and the ac didn't work. So, we then took it back to the dealer at which point they charged our insurance company (ally) for work they failed to do the right first time (that's called insurance fraud) They have been turned in and hopefully will be held responsible!! Yesterday 4-20-24 the engine light is on again and needs to go back to the dealer that ruins something else every time they touch our car. I cannot believe a multibillion-dollar company feels the need to rip off hard working people like us. We are definitely seeking legal counsel. They have takin a perfect 2019 Blazer and ruined it. If you read all this and still take or buy your car there. You deserve the same results. Dennis Ray Mills Jr! More
by dennisthemills
Employees Worked With
Mike Fialla, Mike Riley, Mike Garcia, (general mngr. Shane wolfe)
April 05, 2024
Although this is a used diesel truck and not purchased there, Mike tried to make the whole experience as painless as possible. He explained what the truck needed then let me decide as to what will get rep there, Mike tried to make the whole experience as painless as possible. He explained what the truck needed then let me decide as to what will get repaired. Thanks More
by Diesel trucker
Employees Worked With
Mike Riley
April 02, 2024
Great customer service! Can’t say enough about them. Recently purchased my 5th vehicle from them over the last 15 years… both brand new & used. Can’t say enough about them. Recently purchased my 5th vehicle from them over the last 15 years… both brand new & used. More
by DJ
Employees Worked With
Michael
