AutoNation Chevrolet Mesa

At the time I'm writing this Brown and Brown in Mesa has the lowest score of all the Chevy dealerships listed and after my recent experience I now know why. They don't stand by ther advertised price. I foun the lowest score of all the Chevy dealerships listed and after my recent experience I now know why. They don't stand by ther advertised price. I found a car on their website for $17298. When I asked for a price quote for that exact car they came back with a price of $19410 not including tax, title and other fees. Talk about a bait and switch! Advertise one price then jack it up over $2000. When I questioned them they came back with the price of $17911 which is still higher then the advertised price!! I've never heard of a dealer start with one price then raise it by 2 grand when someone shows interest. Usually you start with the advertised price and haggle down. I made it very clear that didn't want any add ons either. Do not trust their advertised price. I do not recommend them. More

This dealership has performed service on my vehicle approximately 4 times now. I continue to get outstanding service, fair prices and am always treated like my car is the only one they are working on. approximately 4 times now. I continue to get outstanding service, fair prices and am always treated like my car is the only one they are working on. Marc was great at communicating the details of my service and ensuring my vehicle was completed when promised. I highly recommend this dealership as I have experienced nothing but consistently friendly and attentive staff each and every time. More

Please note I am writing this review almost 9 months after my purchase. I generally don't care to write reviews online but after a sit down with my last sales consultant, I told him Id take some time ou after my purchase. I generally don't care to write reviews online but after a sit down with my last sales consultant, I told him Id take some time out of my day to write a well deserved review. We had been looking for 4 months for a new car. We looked around at other dealerships and not one of them really wanted to work with us. But Ed Stralko and Thomas James did everything in their power to work with us and get to us to our price. I was very happy with the friendliness of all staff members and I feel like we've continued an ongoing friendship with Ed outside of the dealership. I am pleased to say that I would send anyone that I know looking for a new or used car to Power Chevrolet in mesa and talk to them. And can say that I will be back to buy another car someday. Great job guys! Mary & Troy More

WARNING DON'T BUY FROM THIS DEALERSHIP purchased a 2007 aveo here over 5 years ago and their customer service just gets worse. From the minute I sat down to do the paperwork they were dishonest. I told the aveo here over 5 years ago and their customer service just gets worse. From the minute I sat down to do the paperwork they were dishonest. I told them I didn't want their theft insurance for $750 and they said sorry its automatic. Then I find out my car isn't even made in the USA it was made in South Korea. After two months the car's interior started falling apart and when I brought it in under warranty they said sorry that's not a defect that's abuse! The paint rubbed off all over the console and to clean my interior I followed the directions and just used a damp cloth. Well after owning the car 5 years now I've replaced several parts and no wonder the aveo was discontinued what a piece of junk. So I went in July 31 2012 and purchased a window switch. I took it to Pep Boys and a mechanic plugged it in and it didn't work. So two hours later brought it back to Chevy superstition springs parts department and the nasty guys that run that department told me too bad you opened the bag no refunds. This is the way I'm treated after buying a junker car for 15k and several parts. I even had another part on order. I would never buy a part or a car here ever again. I really wish the president hadn't bailed them out with my tax money. I hope this dealership goes out of business because they have the worst customer service I've had ever witnessed. And the sales people all sit in one golf cart ready to attack you!! More

WARNING!!!! Do not buy here or you will be fed a bunch of bull...After purchasing a car I went home to look up the vin and found that the car was just listed earlier in the week for $2500 cheaper and of c of bull...After purchasing a car I went home to look up the vin and found that the car was just listed earlier in the week for $2500 cheaper and of course they didn't mention that to me. Also, I was told that the car I purchased was not avail at the base price yet I found cars avail for even lower then that. I'm bring the car back today and I want my trade-in returned to me. The car never hit the MPG mark that was stated... More

I live a mile from this dealership so it would be very convienent for this dealership to be "my dealership" but I avoid Power Chevrolet like a plague. I have never bought a car from them, gotten any servi convienent for this dealership to be "my dealership" but I avoid Power Chevrolet like a plague. I have never bought a car from them, gotten any service done, or purchased any parts from them. Not because I wasn't looking to do so, but because they don't give me a chance before they run me off the lot with the sarcastic, rude and anti-customer service attitudes. If you are a customer looking to use this dealership, do so at your own risk. The only employee at this dealership that I have worked with that does a great job is Thomas Muccilli. Management needs to take lessons from Thomas on how to properly treat customers. Here are my specific examples: 1- last year I was looking to buy the new SS camaro, and the sales guy totally told me stats about the car that were totally false. i.e. "The camaro has 460 hp" etc. I ended up buying my Camaro from another dealership in the valley. 2-I needed a small grommet part for my camaro so I went down to the parts department and asked for the part. He replied, "I've never heard of that part..." and that was it. The parts guy didn't even offer to help me find the part! 3- I drove up to the service department to get my oil changed, the guy asked me if I had an appointment and I said no. He told me it would be 2 hours before he could even get me in! There were NO cars in the service bay! So I drove down to the dealership I bought the camaro (without an appointment) and they had me in and out in 45 min! 4-I went outside to talk to some sales guys about the ZL1 and all they said was hey didn't have any, I asked if I had to order one and they said yes and just sat there! I have heard of no pressure sales, but that is ridiculous. I then told them I was going to look at the lot and they didn't say anything back at all and just sat there watching me. Needless to say, I WILL NOT buy my ZL1 through Power Chevrolet on Superstition Springs Blvd, in Mesa, AZ. I attempted to reach out to the GM of the dealership and he didn't call me back. More

Power Chevy at Superstition Springs is very rigid, inflexible, and generally does not care about selling vehicles. We were there a total of 3 minutes before the salesman (not sure of his name, but hon inflexible, and generally does not care about selling vehicles. We were there a total of 3 minutes before the salesman (not sure of his name, but honestly did not care to remember much about this smarmy individual) declared that he was "not budging" on any prices. STAY AWAY FROM THEM! HORRIBLE SERVICE & HORRIBLE ATTITUDE! More

I had purchased my 2010 SS Camaro from Ed at Van Chevrolet of North Scottsdale. I had Returned early this year to seek out a Suburban LTZ for my wife and had learned Ed was no longer with Van. I had Chevrolet of North Scottsdale. I had Returned early this year to seek out a Suburban LTZ for my wife and had learned Ed was no longer with Van. I had Submitted a call to find out he was all the way out in mesa. I can proudly say I made NO mistake going the distance to work with this young man once again! He made us feel instantly at home from the start and displayed no pressure. I was floored by his knowledge of my wife's new suburban; He had answered all my questions very thoroughly and made me conferrable in my decision of purchase. I will continue to go the distance to work with Ed. This is a young man who is going to grow and do well in his profession and based on his presentation of both my Camaro and my wife's Suburban; He is very proud of the the product he sales. More

On the 9th of Sept, I had my car fixed at Power Chevrolet. I paid for it with my ATM card and was charged $695.00 for the service. On the 14th of Sept, I was checking my balance and saw a second Chevrolet. I paid for it with my ATM card and was charged $695.00 for the service. On the 14th of Sept, I was checking my balance and saw a second charge for the same $695.00 on the 13th. I called them and was informed that I needed to call back at 11:00 A.M to talk to the head cashier. She called me back and informed me that there had been an error and I, as well as others, had been double billed. When asked why they had not called to inform us the answer was that it would have been to much work to call the people they did it to. After a long discussion, the answer was that they were not going to do anything to expedite getting our money back and I was hung up on. After calls to the general manager, Friday and Monday of the week, when we asked for him,he was not in for the day, however one rep actually said he really was only at lunch and he never returned our calls. Went in and spoke with the customer service rep on Friday and she said she would get back to us on Monday. Monday at 1:00 , we finally called her again to find out what they were planning on doing, NOTHING. Called twice to ask if any other manager might be able to help us, was sent to 2 voice messages. The third phone call,I explained my frustration and they said they would go and find someone and not put us in a mailbox, waited 3 minutes to have someones voice mailbox answer. After 6 days now we we still do not have our money back. I have spent numerous time on the phone and a trip there to speak with them and they still have the $695.00 without even an apology. It would of only taken a phone call when it happened, instead I have been inconvenienced no end and have kids in new york that couldn't get accomadations because my card was turned down and they were out on the street and lost there reservation. Call me before you use these guys, thanks 480-414-8862 More