AutoNation Chevrolet Mesa

Excellent service, no pressure, I felt at ease with Antonio. He was very helpful and responded quickly to my requests. Everyone was very friendly and happy to answer any questions needed. I actually Antonio. He was very helpful and responded quickly to my requests. Everyone was very friendly and happy to answer any questions needed. I actually changed my mind on the warranty the next day and returned to have it updated quickly, with no problems. More

The sales guy, Pete, was very courteous, responsive and helpful, but didn’t inform me that my credit would be run 7 times when I filled out the application. I would have appreciated it if I was forewarned helpful, but didn’t inform me that my credit would be run 7 times when I filled out the application. I would have appreciated it if I was forewarned or if he set expectations of how their dealership ran things. The finance manager, Dallas, was semi-civil, but in every interaction and communication with him, he spoke to me in a harsh, annoyed tone and manner that made me feel like he did not want to help me or that I was a bother when I asked questions or had a concern. He rushed the conversation, took his time responding back and always seemed grumpy. At first, I thought he was just having a bad day, until every communication after the first one, I realized he’s just not a nice person. I would definitely not work with him in the future or recommend he not work in a customer facing environment. Lisa, another person in the finance department, was AMAZING! She was quick to respond (both over the phone and via email), kind, explained things clearly, and was such a pleasure doing business with. Chevy AutoNation is lucky to have an associate like Lisa. Because she made me feel like a valued customer, I wouldn’t write-off their business completely. I just would never want to work with Dallas again or recommend that people avoid him altogether. More

Bought a 2020 Blazer, my salesman, Doug Bonham is amazing knows his cars, and awesome to work with! We will continue to buy our cars and trucks from this salesman. knows his cars, and awesome to work with! We will continue to buy our cars and trucks from this salesman. More

Issues with OnStar and the Chevrolet Owner website I am having serious issues with my cruise control "triggering" a hard acceleration event using the OnStar "Smart Driver" program I am currently enroll I am having serious issues with my cruise control "triggering" a hard acceleration event using the OnStar "Smart Driver" program I am currently enrolled in. OnStar is "looking into it" now that I have informed them of the issue. I had to bring my Chevy Bolt ( 2019 Premier ) into the dealership to verify the vehicle was working properly. I am hoping that this issue is soon fixed and I no longer get any "hard acceleration" events just by using the cruise control. Other issues I am trying to get resolved are the Chevrolet Vehicle website that shows the daily miles driven is not even close to the actual miles I am driving. Hopefully this review will bring some attention to that issue as well. Nothing worse that having all this tech and it does not work correctly. This in in no way the dealerships fault, but that of GM and OnStar not working together as they should for a smooth end user experience. I love my Chevy Bolt, and I only hope my alert to these issues here brings a quick resolution to them. I traded in my 2012 Toyota Prius for the 2019 Chevy Bolt Premier. Until you drive a Bolt, you do not know what you are missing. Fun to drive, easy to park and almost no maintenance to worry about. I highly recommend having a level 2 charger at home before buying any EV. Level 1 charging is way too slow. Also, make sure it had the DC Fast Charger or you will also be sorry for mot having that... More

Outstanding dealership with excellent service all around I purcased a vehicle in 2014 and had a great experience with AutoNation Chevy. I returned to purchase another. My salesman for both purchases is Rober I purcased a vehicle in 2014 and had a great experience with AutoNation Chevy. I returned to purchase another. My salesman for both purchases is Roberto Reyes. Roberto is a gentleman, he listened to what my needs were, he's not pushy, didn't try to put me in a vehicle I didnt want. Roberto found the vehicle I wanted. Roberto is the reason I returned to purchase my 2019 Silverado. Roberto takes the time to explain everything about your vehicle. During the purchase I met Lisa Kuchta, I'll call her the financing guru. Again Lisa listened to my needs and put my needs first. She got me the best rate, explained eveything I needed to know about the financing and warrantee. When I was here I felt like I was family. I would reccommend them to you if you're looking to buy a car or truck. More

Great Customer Service with a Satisfaction Honestly, we were treated very well with respect and there was no pressure. They showed concern of my important needs for the vehicle that I was looki Honestly, we were treated very well with respect and there was no pressure. They showed concern of my important needs for the vehicle that I was looking for and helped me find the right numbers to my budget. I do recommend them and will be coming back for my next car soon. More