Back

AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
222 Reviews

222 Reviews of AutoNation Chevrolet Laurel - Service Center

Sort by
December 06, 2022

Completely satisfied with the work done in my car. Excellent customer service. I would recommend outo Nation to friends and Family. Thank you. More

by mbolie1964Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Dec 09, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

Awesome service provider. Thank you Scott Coffman for the valuable service rendered during my visit. More

by lewisaturner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Coffman
Dec 08, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

The service rep Kristina Davis was horrible. Change locations if she’s your advisor. She would not give me any paper work, hung up on me because I asked for a manager. When I initially dropped t More

by AutonationSucks911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina Davis
Dec 04, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

December 01, 2022

The staff were kind to the people present at the shop on the day I was there More

by The Official
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Dec 03, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 18, 2022

I have been servicing my vehicles here since 2013. I have been assisted by a number of service personnel. All have been very attentive to my needs. Depending on the problem, I am out within a coupl More

by Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 23, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Drive safe, and we'll see you on the road.

November 15, 2022

Terrible service! My vehicle sat in the parking lot and wasn't looked at for almost two weeks. I got a Tow service to pick up my vehicle, and it was taken to another More

by jerome.davis45
Recommend Dealer
No
Employees Worked With
Scott & Oscar
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Laurel. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

November 15, 2022

I lick going there Oscar Diaz take time with me and aways there to help me he understands my needs and makes such my car is care fore More

by Ladyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Nov 19, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 12, 2022

My car is not fixed and they just won't call me back to resolve. This is a management issue that needs to be resolved. More

by troikacity3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Diaz
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (240) 339-3932 -- we hope to hear from you soon.

November 11, 2022

Purchased 5 cars from Fox/Autonation. Excellent customer service. Been a customer since 1993. Look forward more purchases from you all. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hello Amanda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

Very professional and accommodating. Great customer service and the following up with me by calling me More

by dajones.dj4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 21, 2022 -

AutoNation Chevrolet Laurel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

...
7
...