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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
222 Reviews

222 Reviews of AutoNation Chevrolet Laurel - Service Center

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January 25, 2023

The staff was very helpful and polite, the waiting was clean and comfortable, the work took over which was to long More

by jtstewart2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
Jan 30, 2023 -

AutoNation Chevrolet Laurel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 16, 2023

The drop off was quick and easy. Communication was terrible. The problem with my car was fixed. More

by Gmetzler01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 19, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (240) 339-3932. We look forward to hearing from you.

January 05, 2023

Was able to stop by to have a tire repaired by the service department and handled in reasonable time. More

by M Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi Brown, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Upper management stands behind the work they do, This dealership is Very clean fast and friendly. More

by Arthur.Asselta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Coy
Jan 01, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 23, 2022

I love how the dealership listened to my wants, needs and concerns about my vehicle. They didn't haggle me or try to up sale me on product or services. They took care of my vehicle in a timely manner, was tr More

by mrsnorris973
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a women.. unsure of her name.
Dec 26, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.

December 23, 2022

I have generally been well pleased with my experiences at AUTONATION in Laurel! Great courtesy everyone time! More

by brevardj47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Dec 26, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2022

Friendly professional honest very caring about the customer I would recommend them to family n friends. More

by valjean324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Allen
Dec 19, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

From the moment I walked into this dealer the customer service was great. I purchased my equinox in June 2022. I love it! I was due for an oil change and first service. Usually I would not go to the deale More

by Kplumm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina, there was another gentleman who registered my vehicle he was great as well.
Dec 16, 2022 -

AutoNation Chevrolet Laurel responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2022

I had my oil and filter changed, a multi-point inspection, and tires rotated. My vehicle is working better. Thank you. More

by jjpeterson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Dec 12, 2022 -

AutoNation Chevrolet Laurel responded

Hello, We appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

December 06, 2022

Now that I’ve been doing business with Laurel Chevrolet it’s been good . Something can be improved. Like making sure more service employees have access to answering questions regarding vehicle. And Always More

by Charlesjbrown2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott was in touch from beginning to end
Dec 09, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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