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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
222 Reviews

222 Reviews of AutoNation Chevrolet Laurel - Service Center

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July 31, 2023

They are friendly and respectful. You guys gives customers the opportunity to choose from different interest rate, that I cool More

by precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 04, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 17, 2023

They were curtious and they did keep me informed of what was going on. The price was resonable and the check out was very fast.. More

by kpruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 20, 2023 -

AutoNation Chevrolet Laurel responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2023

First I want to say that I actually had a 5 star customer service experience. I only knocked off one star because my tire pressure light came back on after I picked up the car and my husband had to deal with More

by suitequeenshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 12, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 06, 2023

The service advisor was very pleasant and professional. They completed the service in an hour. More

by zubairlateef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Takesha Porter
Jul 11, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 29, 2023

Very friendly, excellent service Even offered me a ride to my job and back when the truck was done. Definitely coming back for more service.. More

by Robert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James MacMillan
Jul 04, 2023 -

AutoNation Chevrolet Laurel responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2023

Muy mal servicio ahí un latino que se llama Oscar muy arogante no le ayuda al cliente no lo recomiendo yo compre un Silverado 2021 y desde el primer año me empezó a fallar y para areglarla trasmision ten More

by Will Sanchez
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Oscar
Jul 03, 2023 -

AutoNation Chevrolet Laurel responded

Hola, Will, lamentamos tu experiencia con nosotros aquí, pero nos complace que nos hayas informado sobre esto. A nuestro gerente general realmente le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (240) 339-3932 para analizar qué podemos hacer para ayudarlo.

June 26, 2023

My oil change appointment met my expectations today. I encountered an easy check in, friendly customer service, short wait period, and a clean waiting area with complimentary coffee/tea/hot chocolate. More

by Tydy95’
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dont know her name bc she didn’t introduce herself
Jun 29, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.

June 25, 2023

I recommendAutonation for all your needs. Never disappoints. From sales to service. The best always More

by AmeliaW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 28, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

Service and sales departments are first rate and the focus on customer satisfaction Oscar Diaz in the service department is the best. More

by Mike Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Jun 20, 2023 -

AutoNation Chevrolet Laurel responded

Hi Mike, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

My advisor Jim Macmillan was VERY helpful and well informed about my issues with my old (05) Saturn Ion---You are fortunate to have him as an employee, and I will recommend him and your dealership to More

by Wendy of Maryland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Macmillan
Jun 20, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!