AutoNation Chevrolet Laurel - Service Center

I always have received outstanding customer service from this AutoNation dealership especially from Oscar Diaz. this AutoNation dealership especially from Oscar Diaz. More

They are an amazing team. Carlos, Rick and the rest are friendly and professional. I drive from Temple Hills, bypassing several Chev dealerships, including the one that I purc Carlos, Rick and the rest are friendly and professional. I drive from Temple Hills, bypassing several Chev dealerships, including the one that I purchased my vehicle from, to have my car serviced by Auto Nation of Laurel and I have been doing so for years. This is a 100 % true story and my trust/loyalty totally deserve a gas gift card. 🙂 More

Oscar, the service advisor, did a great job of explaining in advance what services were needed and the amount of time it would take to complete the service. This was helpful in planning my day. He even staye in advance what services were needed and the amount of time it would take to complete the service. This was helpful in planning my day. He even stayed past closing time, without complaint, because I was running late to pick up the vehicle. I really appreciated his professionalism and kindness. More

It was a good experience, except for the fact I was not informed that not all of the services are available on a Saturday when I made my appointment. Thus leaving me to have to now make a new appointment, informed that not all of the services are available on a Saturday when I made my appointment. Thus leaving me to have to now make a new appointment, now on a weekday. More

Attend to needs, efficient, fast , friendly and accommodating staff. Free coffee and convenient clean waiting area accommodating staff. Free coffee and convenient clean waiting area More

The professionalism and customer service I absolutely outstanding. The ease of scheduling your service needs is great. outstanding. The ease of scheduling your service needs is great. More

Oscar Diaz provided excellent customer care. He promptly greeted us upon our arrival and answered any questions and addressed any concerns we had before taking our vehicle in. He kept us informe He promptly greeted us upon our arrival and answered any questions and addressed any concerns we had before taking our vehicle in. He kept us informed of the status of our vehicle and let us know as soon it was ready. Oscar also stayed with us through the check out process to ensure any questions we had about the service we received were answered. He was awesome! More

Had to get my battery & window wire harness replaced. My advisor Scott provided exceptional customer service and my vehicle was ready within the time frame originally stated. My advisor Scott provided exceptional customer service and my vehicle was ready within the time frame originally stated. More

I have brought two vehicles from autonation and it's the first place I take them both for service. I have been dealing with the laurel store for years. Carlos is the best service manager I have ever dealt w first place I take them both for service. I have been dealing with the laurel store for years. Carlos is the best service manager I have ever dealt with there he will talk to you and seems to be honest and trustworthy. Do whatever to keep him around. More

Always friendly, on-time and for oil change less than 2hrs waiting time than usual 2hrs waiting time than usual More