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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
222 Reviews

222 Reviews of AutoNation Chevrolet Laurel - Service Center

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March 21, 2022

prompt service friendly customer service when they perform my maintenance it's always complete and i have no complaints. More

by mary.gumbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Diaz
Mar 25, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2022

They perform my service maintenance; I am alway satisfied! Always friendly and helpful customer service! More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Butcher
Mar 20, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2022

Prompt handling of issue being experienced. Constant communication. Service Advisor delivered as promised. Have always been 100% satisfied More

by Ggalante1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Mar 20, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chevrolet Laurel. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2022

Very satisfied good job the wait time wasn’t long at all nice and friendly More

by Markhwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 18, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 15, 2022

They had the part I needed to fix my car for the recall. But not having another car in my possession, I waited there entire business hours on Saturday to complete what was needed. Because as they state if a More

by Missbrowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 18, 2022 -

AutoNation Chevrolet Laurel responded

Hi. Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Chevrolet Laurel. If you have any further questions, please give us a call. We're always happy to help!

March 15, 2022

I always get exceptional service from my service Advisor Oscar Diaz! He hoes above and beyond to help his customers. Thank you Oscar for taking g care of my Chevy. More

by mhillcamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Mar 19, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments to Oscar Diaz here at AutoNation Chevrolet Laurel! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 15, 2022

yes, I would recommend this service center for the location from where I live. The employees were helpful and nice. More

by skelton326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 19, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Mar 19, 2022 -

skelton326 responded

Thank you for your assistance

March 14, 2022

EVERYTIME WE HAVE OUR SERVICE DONE , OSCAR ALWAYS TAKES GOOD CARE OF US , FOR THAT WE ARE SO THANKFUL. AND ON TOP OF THAT ALL OF THE STAFF WERE SO PROFESSIONAL AND KIND TO ME AND MY HUSBAND. KUDOS TO THE More

by Tess Hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OSCAR DIAZ
March 12, 2022

I had a 9:00am appointment for an oil change. I decided to also have a tune up since there was a special. At 9:45 I was told it would be about an hour and a half. At noon I was told they had to More

by Glester.elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Mar 13, 2022 -

AutoNation Chevrolet Laurel responded

Hi. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2022

I Albert T Smith did not like the service my truck was not fix and when I call back nobody never pick up the phone and I had a extension number and no one ever call me back it look like some body was goi More

by 628mrbless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
Mar 13, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Laurel. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Mar 13, 2022 -

628mrbless responded

I would like to have my truck fix and not be take advantage of i love chevy tahoe this is my second one

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