AutoNation Chevrolet Laurel - Service Center

I am always pleased with the service that I receive when my vehicle is serviced at the Laurel Service Center. The Service Center Staff is friendly and helpful. I am, without exception, pleased with the ser my vehicle is serviced at the Laurel Service Center. The Service Center Staff is friendly and helpful. I am, without exception, pleased with the service that I get from Oscar Diaz who is always professional, personable, and helpful in letting me know about the details of my car repairs and its maintenance. Kudos to your Company for having such a group of persons who are dedicated to providing great customer service. More

prompt service friendly customer service when they perform my maintenance it's always complete and i have no complaints. perform my maintenance it's always complete and i have no complaints. More

They perform my service maintenance; I am alway satisfied! Always friendly and helpful customer service! satisfied! Always friendly and helpful customer service! More

Prompt handling of issue being experienced. Constant communication. Service Advisor delivered as promised. Have always been 100% satisfied Constant communication. Service Advisor delivered as promised. Have always been 100% satisfied More

Very satisfied good job the wait time wasn’t long at all nice and friendly nice and friendly More

They had the part I needed to fix my car for the recall. But not having another car in my possession, I waited there entire business hours on Saturday to complete what was needed. Because as they state if a But not having another car in my possession, I waited there entire business hours on Saturday to complete what was needed. Because as they state if a minor fix needed on a new car comes in the recall fix is pushed aside at that moment. However the service rep was very nice and tentative while waiting. More

I always get exceptional service from my service Advisor Oscar Diaz! He hoes above and beyond to help his customers. Thank you Oscar for taking g care of my Chevy. Oscar Diaz! He hoes above and beyond to help his customers. Thank you Oscar for taking g care of my Chevy. More

yes, I would recommend this service center for the location from where I live. The employees were helpful and nice. location from where I live. The employees were helpful and nice. More

I had a 9:00am appointment for an oil change. I decided to also have a tune up since there was a special. At 9:45 I was told it would be about an hour and a half. At noon I was told they had to I decided to also have a tune up since there was a special. At 9:45 I was told it would be about an hour and a half. At noon I was told they had to order a spark plug. I find it hard to believe a dealership this large would let the parts inventory be 0. I finally left the dealership at 2pm after the bill was adjusted several times. To be correct. More