AutoNation Chevrolet Laurel - Service Center

I dropped my car off the night before my 9:00 am appointment for my oil change with the understanding I would be there that afternoon to pick it up. When I got there to pick up my car, they spent 2 appointment for my oil change with the understanding I would be there that afternoon to pick it up. When I got there to pick up my car, they spent 20-30 minutes looking for the paperwork which ended up being in the tech's toolbox. When he came up with the paperwork, he was smiling and said he hadn't gotten to it yet because he was busy all day doing oil changes. Needless to say I was very upset. He was told to do it immediately and never apologized for the hassle or anything else. When I bought my car here, my sales person was wonderful. However, I have not had a great experience with the service dept. More

Excellent service and fast repair that was done the next day after my online appointment was scheduled. day after my online appointment was scheduled. More

I felt like the work on my truck took too long but other than that I was very happy with the job. than that I was very happy with the job. More

I was greeted very well when I call for service appointment and was greeted with a friendly voice and obtain the time and date I wanted I have had service several times and Auto Nation appointment and was greeted with a friendly voice and obtain the time and date I wanted I have had service several times and Auto Nation More

I WOULD NOT TAKE MY BLAZER ANY WHERE ELSE BUT AUTONATION. MR. OSCAR IN SERVICE WAS THE BEST. HE KEPT ME INFORMED ABOUT MY VEHICLE AND WAS VERY FRIENDLY, KNOWLEDGABLE AND HE SURE IS AN ASSET TO AUTONATION! MR. OSCAR IN SERVICE WAS THE BEST. HE KEPT ME INFORMED ABOUT MY VEHICLE AND WAS VERY FRIENDLY, KNOWLEDGABLE AND HE SURE IS AN ASSET TO AUTONATION! More

Great job well done! It didn't take long at all to receive my car back from getting my oil changed. It didn't take long at all to receive my car back from getting my oil changed. More

Securing an appointment and providing good customer service is what I expected and received from AutoNation. service is what I expected and received from AutoNation. More

I was greeted very well but Scott. He kept me up to time on the service.I am pleased. He kept me up to time on the service.I am pleased. More

excellent customer service, very accurate, very professional, super friendly, very informative the best in Laurel. professional, super friendly, very informative the best in Laurel. More

I had a positive experience at AutoNation Chevrolet Laurel! The staff were all welcoming and kind. As well, the location was cleanly and well maintained. My general vehicle maintenance service appointm Laurel! The staff were all welcoming and kind. As well, the location was cleanly and well maintained. My general vehicle maintenance service appointment is one of the best service experiences I have had. I would definitely recommend this location! More