AutoNation Chevrolet Laurel - Service Center

Great service and knowledgeable technicians. The service I needed was complicated, but they diagnosed and made their referral within 24 hours. The service I needed was complicated, but they diagnosed and made their referral within 24 hours. More

Had my car from July 15 to July 28 and Sid it was my battery. Never Diagnose my car so I could never get a rental car I had to pay for it. Then they said it was my battery. But now my car still broke do battery. Never Diagnose my car so I could never get a rental car I had to pay for it. Then they said it was my battery. But now my car still broke down because the battery is at 3 percent and not cracking. Went to automation August 2 and Moses said he couldn’t give me another battery and I have a warranty. He said they don’t know what draining my battery. He told me to come back Aug 8 and I said I news my car fixed. Asked did they have a loaner and he said No, then I said give my a new battery so I can go to work. I never got a new battery and I’m waiting for GEICO to come jump my car for the 5 time. I still have a warranty on my car that I purchased from Autonation in 2018 with one mile. Now, I can’t get my car fixed because the people at Buick service can’t fix it or diagnose it. Please help!!!!! More

Fixed my transmission when I broke down on my way for vacation. Saved the day vacation. Saved the day More

Top tier customer service. The staff goes above and beyond to ensure the customer understands what’s being done to their vehicle. They don’t leave the customer in limbo while t The staff goes above and beyond to ensure the customer understands what’s being done to their vehicle. They don’t leave the customer in limbo while they wait. The staff keeps customers updated during the service visit. More

Scott did a tremendous job despite workforce shortages due to COVID-19. Very appreciative of the team’s service due to COVID-19. Very appreciative of the team’s service More

Left my car for over a day and it wasn’t even look at by anyone. Had to pick it up and take it somewhere else. anyone. Had to pick it up and take it somewhere else. More

It was a quick and painless experience. I brought it in for AC and brakes, and this might be the only time this has happened to me, but they actually told me that I DIDN'T need my brakes d I brought it in for AC and brakes, and this might be the only time this has happened to me, but they actually told me that I DIDN'T need my brakes done. I know they were busy, but they were able to get my truck back to me the next day. Great experience. More

What a Fantastic experience. Charles and his team where on top of the game every step of the way. I brought in my Tahoe, picked it up a few days later and was 200% satisfied! Charles and his team where on top of the game every step of the way. I brought in my Tahoe, picked it up a few days later and was 200% satisfied! I will definitely be going back next time I have an issue. Thanks AutoNation, Laurel, Maryland! More

We were returning from a vacation in New Jersey to our home in Florida when we had a vehicle issue. Located your dealership for the issue. The issue was diagnosed with the hour. The part was unavailabl home in Florida when we had a vehicle issue. Located your dealership for the issue. The issue was diagnosed with the hour. The part was unavailable until the next day. The repairs were completed the first thing in the morning. The service staff was exceptional. More

Professional and knowledgeable staff and good service. All pricing was upfront and no surprise cost added. All pricing was upfront and no surprise cost added. More