AutoNation Chevrolet Laurel - Service Center
Laurel, MD
222 Reviews of AutoNation Chevrolet Laurel - Service Center
Service department closes too early for evening pick up need to make arrangements so that people can get off work and get their cars in the evening during rush hour need to make arrangements so that people can get off work and get their cars in the evening during rush hour More
This dealership was great-I worked with Cameron who kept me updated on my car's progress and worked overtime so I could pick it up early. The waiting room is also nice and clean. me updated on my car's progress and worked overtime so I could pick it up early. The waiting room is also nice and clean. More
Check-in was quick and easy, with no delays. Work was performed while I waited, and my car was returned fully serviced and clean in a reasonable amount of time. Work was performed while I waited, and my car was returned fully serviced and clean in a reasonable amount of time. More
I have been going to AutoNation for over four yrs. Most of the time Oscar is the one whom I deal with. He is professional. knowledgeable, well informed.with a personality that is needed when working w Most of the time Oscar is the one whom I deal with. He is professional. knowledgeable, well informed.with a personality that is needed when working with the public.I am farther away but I will always come back to AutoNation. More
Service person was Samuel Coffman. He was very professional and recommended cabin filter replacement. When he realized that my auto did not have one, he politely deducted the cost o He was very professional and recommended cabin filter replacement. When he realized that my auto did not have one, he politely deducted the cost of that service. He clearly explained why my tire sensor could not be reset without my key fob, which I dont have anymore. So I understood something I didn"t realize before. They replaced my headlight just fine. Samuel was very personable. really appreciated the shuttle ride to and from home. More
The service is somewhat ok. I’ve been using this dealership for somewhere near sixteen or seventeen years. I’m still looking for some of the services to get better . I have a p I’ve been using this dealership for somewhere near sixteen or seventeen years. I’m still looking for some of the services to get better . I have a problem that constantly continues to be a annoying issue (the tire monitoring system). It would be nice to have the problem corrected. More