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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
222 Reviews

222 Reviews of AutoNation Chevrolet Laurel - Service Center

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September 24, 2022

They do not honor gmc warranty on major work like transmission if they did not the do the original replacement because they do not make money off of gmc warranty they make money off of you or after m More

by Dwayne payne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar diaz
Sep 28, 2022 -

AutoNation Chevrolet Laurel responded

Hi Dwayne, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

Sep 29, 2022 -

Dwayne payne responded

I dont know who to contact because the gm did not leave his name for u me to contact for u to try to make it right.

September 21, 2022

My advisor Cameron was great , just wish the parts wouldn’t had took so long to come in had the vehicle there for over a week.But overall they did good work , will be going back for service in future More

by angied006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 25, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2022

Excellent, friendly and pleasant experience. Customer service at its best. Recommend to all Chevy owners. Plan ahead, its always best. More

by Manuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel, mechanic Luis.
Sep 24, 2022 -

AutoNation Chevrolet Laurel responded

Hi Manuel, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Laurel and we hope to be of service again in the future.

September 19, 2022

Always on time and fast and friendly! ! Would not go anywhere else!!!! They do a great job! More

by cidevans911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
Sep 23, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

I absolutely LOVE Autonation. It was only one person working; however, the professionalism and courtesy is awesome. I had settled in for what I thought was going to be a 90-minute More

by EquinoxJanine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar is my regular employee. However, on Saturday is was Russ? I may have his name wrong.
Sep 23, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2022

Cameron Was Awesome From Start To Finish He Was VERY VERY INFORMATIVE Would Recommend Again More

by marcusbest24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 20, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

On time service, Service Advisor very knowledgeable about your car issue. Oscar Diaz is one of the best with a very personal and warm welcoming his customers there at auto nation. Customer service with him More

by Honey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 20, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2022

Friendly staff. Quick service. Generally a positive experience. What else could I possibly save. Suggestions are welcome. More

by wesc223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 12, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 08, 2022

This Dealership is very professional and we felt like we had personal care from Scott. We were the very first customer of the day and did not have to wait long for the oil change to be done. More

by kusherclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 13, 2022 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 04, 2022

Service was excellent and performed without delay so that I could get to work. Thanks to Oscar Diaz for all that he does in keeping me abreast of upcoming services and services that need to be performed. O More

by M Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 09, 2022 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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