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AutoNation Chevrolet Laurel - Service Center

Laurel, MD

4.4
222 Reviews

222 Reviews of AutoNation Chevrolet Laurel - Service Center

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May 13, 2024

I was promised my truck on 05/10/2024 I received a call and was told they couldn’t complete the job because they needed a special tool….. I work at a dealership and have experience in the automotive field More

by Joejsmooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaylyn
May 16, 2024 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 16, 2024 -

Joejsmooth responded

As of today 5/16/2024 I still haven’t received my vehicle…. This has been the worst experience I have ever encountered….

March 14, 2024

Nice and friendly people - dedicated to their service - with the few services since August 2023, they relay their observations to you in a very friendly manner albeit letting you know the importance! More

by akindelepopoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all staff on duty
Mar 16, 2024 -

AutoNation Chevrolet Laurel responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

Fue un buen servicio y los travagantes muy amables siempre dan un buen servicio muy amables More

by Isaias saavedra tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar días
Dec 08, 2023 -

AutoNation Chevrolet Laurel responded

Hola, ¡nos complace saber que tuviste una experiencia tan positiva con nosotros, Isaías! No dudes en pasar por aquí si alguna vez necesitas más ayuda.

December 03, 2023

I must say Oscar always gives me great customer service. I'm grateful. Love my truck. They keep it running smoothly. More

by ladiceetech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 05, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 03, 2023

Great service and they treat me like family. I’ve been coming here for years. More

by mazzola68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 05, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 29, 2023

Very helpful; very knowledgeable; and friendly. I also appreciated being informed of any additional services recommended for my vehicle as well as the cost(s) associated, beyond the service needed More

by carol_stowe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone I spoke with!
Dec 01, 2023 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2023

will recommend to others, everyone very friendly, will return if needed . felt like a person versus a wallet More

by ronpz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ch, mike
Nov 12, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 09, 2023

Quick service and wonderful results. Best outcome of what one is looking for at a service department!! More

by brihin64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises C-D
Nov 13, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

Took our Suburban in to get serviced, and as is always the case, the work was done by a very courteous and professional staff! More

by JLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 21, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Went in to see when I could come in for service and they took me in on the spot and had me out in under an hour. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Oct 13, 2023 -

Don responded

Yes that was my review

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