AutoNation Chevrolet Laurel

We always have amazing experience in Auto Nation Laurel. Oscar is a big part of it, with his above and beyond service to us makes us come back and look for him. Sometimes he gets overwhelm with too much sc Oscar is a big part of it, with his above and beyond service to us makes us come back and look for him. Sometimes he gets overwhelm with too much schedules too handle in a day. I would suggest that the call center should slow down and coordinate with Oscar in terms of scheduling. They should go by the actual reality of ratio to proportion. Oscar will be in his best if you guys won't overlaod him. Don't take this personally but just leave him alone . More

The staff was welcoming and provided a friendly environment for customers while my cars was being worked on. environment for customers while my cars was being worked on. More

Arrived at the dealership with intentions on looking at a specific vehicle. After deciding not to purchase that vehicle our salesmen located a vehicle at their sister store which fit my criteria and had the specific vehicle. After deciding not to purchase that vehicle our salesmen located a vehicle at their sister store which fit my criteria and had the vehicle delivered to my location. The sale transaction was quick and hassle free. More

It was a pleasant experience. The wait time was long, but oh no, I feel like I had a good car and everything went smoothly. The wait time was long, but oh no, I feel like I had a good car and everything went smoothly. More

They were quick and got to the problem that I had they also got the part I needed to fix my vehicle quick. also got the part I needed to fix my vehicle quick. More

Oscar Diaz and team gave me great customer service. Shout to Benny who met my transportation needs. Shout to Benny who met my transportation needs. More

They were very knowledgeable, friendly, flexible, and polite. Enjoyed the experience from start to finish. My Salesman was really good, and helped me find exactly what I was looking for and made the wh polite. Enjoyed the experience from start to finish. My Salesman was really good, and helped me find exactly what I was looking for and made the whole process go smoothly. More

I was fortunate to have a great advisor to work with, although I did have to ask for a discount after waiting hours just for their system to come back up. Once the system was finally up and running, the although I did have to ask for a discount after waiting hours just for their system to come back up. Once the system was finally up and running, the advisor did keep me up-to-date. What I did not like was once the system came back up and they were able to start checking in vehicles, one of the techs(?) went around my vehicle and put another vehicle ahead of mine, although I had ben there first (since 7:30 that morning). More

My experience was nothing short than amazing! The sales representative Jose Carbrera was THE BEST! He was so professional, patient, knowledgeable, hospitable, and all together a great guy! He mad The sales representative Jose Carbrera was THE BEST! He was so professional, patient, knowledgeable, hospitable, and all together a great guy! He made the purchase of my car so smooth and even went above and beyond to help me with a few issues I ran into. There were also 2 guys from finance who were GREAT! I forget their names but am grateful. My experience at this Chevrolet was great and I love my new car! Thanks Jose C. for everything! More

Transparent and easy to work with. Proactive support throughout the car-buying journey. Top-notch customer service. Proactive support throughout the car-buying journey. Top-notch customer service. More