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AutoNation Chevrolet Laurel

Laurel, MD

4.5
376 Reviews

500 Washington Blvd

Laurel, MD

20707

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Showing 376 reviews

October 12, 2023

Good service, can fix problems other outfits can't. Can get loaner car upon request. More

by Mark3Leon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Oct 14, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Professional, Knowledgeable, and Customer Service! All three were top notch! Richard Harris should be salesman of the year! More

by Telly Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard T. Harris
Oct 05, 2023 -

AutoNation Chevrolet Laurel responded

Hi Telly, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 01, 2023

Thanks alot to my Salesperson Eugene. My Son & I both drove away in New 2024 Car and a New 2024 Truck. More

by Dabody313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson Eugene
Oct 05, 2023 -

AutoNation Chevrolet Laurel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 25, 2023

We always have amazing experience in Auto Nation Laurel. Oscar is a big part of it, with his above and beyond service to us makes us come back and look for him. Sometimes he gets overwhelm with too much sc More

by Tess Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 28, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

The overall experience was average. The online system did not book my appointment with the dealership. Recommend you resolve the online booking process. The service associate was new an More

by msdbjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the name
Sep 29, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at (240) 339-3932 so we can work with you to make this right.

September 10, 2023

The staff was welcoming and provided a friendly environment for customers while my cars was being worked on. More

by Marine970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember if he was Alex
Sep 10, 2023 -

Marine970 responded

The staff was welcoming and provided a friendly environment for customers while my cars was being worked on.

September 06, 2023

Arrived at the dealership with intentions on looking at a specific vehicle. After deciding not to purchase that vehicle our salesmen located a vehicle at their sister store which fit my criteria and had the More

by Chevy owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
Sep 09, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

It was a pleasant experience. The wait time was long, but oh no, I feel like I had a good car and everything went smoothly. More

by perezcj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t spell the name
Sep 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2023

They were quick and got to the problem that I had they also got the part I needed to fix my vehicle quick. More

by dianejohnson216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 02, 2023

Oscar Diaz and team gave me great customer service. Shout to Benny who met my transportation needs. More

by nataliegreen12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Sep 05, 2023 -

AutoNation Chevrolet Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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