AutoNation Chevrolet Laurel

Absolute worst dealership ever. Had to repeatedly call the GM because no one is service answers or communicates and even he thinks that’s ok. Truck was there for 19 days due to a is Had to repeatedly call the GM because no one is service answers or communicates and even he thinks that’s ok. Truck was there for 19 days due to a issue from day one when truck was bought from them then try to charge me for it. If service advisor Tony still has a job then it’s obvious they don’t care about the consumers. More

Dropped off car on schedule and all work was done and completed on time. This dealership is always a pleasure to work with. completed on time. This dealership is always a pleasure to work with. More

The services wait was not long at all. The Guys there were very helpful and friendly. I was treated like they they really cared the service that I needed that day for my car. This is th The Guys there were very helpful and friendly. I was treated like they they really cared the service that I needed that day for my car. This is the BEST Chevrolet location that I have been coming too since 2016. More

I absolutely love my 2022 Equinox that I purchased March 2022. Darrel Reid provided wonderful and personalized customer service experience and Keith helped to deal the deal! I highly recommend this sales te 2022. Darrel Reid provided wonderful and personalized customer service experience and Keith helped to deal the deal! I highly recommend this sales team and dealership for anyone looking to buy a vehicle in a calm and clean environment with friendly, long term employees. More

My salesman, John Bauer was simply amazing! Kudos to the whole Autonation Team! Thank you Kudos to the whole Autonation Team! Thank you More

Dealership is not bad, service writer sometimes seems clueless. Like most places always lie to try and sell you filters clueless. Like most places always lie to try and sell you filters More

Service Advisor Oscar Diaz was outstanding! He explained everything very well. I look forward to working with him again. He explained everything very well. I look forward to working with him again. More

Great customer service this time. Service Consultant was really concerned with my issues and when they didn't find what causing the issue with my car he told me to take picture of wha Service Consultant was really concerned with my issues and when they didn't find what causing the issue with my car he told me to take picture of what my gas monitor was doing and send to him More

Service desk department seemed unorganized and grossly understaffed. I was allowed to set up an appointment online, that could not be done once I arrived because of a lack of parts and the time before understaffed. I was allowed to set up an appointment online, that could not be done once I arrived because of a lack of parts and the time before the repair staff go home. I had no choice but to reschedule after I arrived. More

I am always pleased with the service that I receive when my vehicle is serviced at the Laurel Service Center. The Service Center Staff is friendly and helpful. I am, without exception, pleased with the ser my vehicle is serviced at the Laurel Service Center. The Service Center Staff is friendly and helpful. I am, without exception, pleased with the service that I get from Oscar Diaz who is always professional, personable, and helpful in letting me know about the details of my car repairs and its maintenance. Kudos to your Company for having such a group of persons who are dedicated to providing great customer service. More