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AutoNation Chevrolet Laurel

Laurel, MD

4.6
382 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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500 Washington Blvd

Laurel, MD

20707

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Showing 382 reviews

August 25, 2022

Scott in the service dept was great, but Cameron was extremly difficult to reach. I never want to work with him again. More

by GFWAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott / Cameron / Oscar
Aug 29, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we can assure you that we do not find this behavior acceptable, and we would like to address the situation you described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (240) 339-3932 -- we hope to hear from you soon.

August 24, 2022

I have been going to AutoNation for over four yrs. Most of the time Oscar is the one whom I deal with. He is professional. knowledgeable, well informed.with a personality that is needed when working w More

by bowencromwell123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 30, 2022 -

AutoNation Chevrolet Laurel responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

The attendant that assisted me was very helpful and respectful. He did everything he could to find a solution to my particular issue with my vehicle. More

by marshayihill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hodges
Aug 27, 2022 -

AutoNation Chevrolet Laurel responded

Marshayihill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 21, 2022

Service person was Samuel Coffman. He was very professional and recommended cabin filter replacement. When he realized that my auto did not have one, he politely deducted the cost o More

by dipalma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Coffman
Aug 26, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments to Samuel here at AutoNation Chevrolet Laurel! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 18, 2022

Service Mgr Mr Estelle was Excellent. .I will be coming back..He kept me informed every step of the way… More

by Messerrainwater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Estelle
Aug 24, 2022 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2022

I purchased my car with autonation and they have serviced my car for several years now. Oscar is always helpful and keep me updated on my car. I don’t spend my entire day getting my car serviced so I really More

by Gigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
August 15, 2022

I have had a great experience each time. The staff is friendly, knowledgeable, and communicative. I’ll always service my Chevy here! You should too. More

by Casadeobando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 19, 2022 -

AutoNation Chevrolet Laurel responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2022

Fantastic dealership! Angelika James was wonderful to work and the entire dealership made sure we were completely comfortable with the deal before signing. More

by sierraarandolph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelika James
Aug 17, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2022

The service is somewhat ok. I’ve been using this dealership for somewhere near sixteen or seventeen years. I’m still looking for some of the services to get better . I have a p More

by fcromartie9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Oscar helps as much as he possibly can.
Aug 14, 2022 -

AutoNation Chevrolet Laurel responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 07, 2022

Great customer service… Decent wait time . . Clean environment.. Great communication.. Good staff! .. Will continue to return.. More

by Mrsparris75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 09, 2022 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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