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AutoNation Chevrolet Laurel
Laurel, MD
382 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 382 reviews
October 22, 2022
Charles Estelle and his team member, Oscar Diaz did an Awesome job. Great communication and expedient work. I appreciate all of their help! Awesome job. Great communication and expedient work. I appreciate all of their help! More
by johnfineran
Employees Worked With
Charles Estelle, Oscar Diaz, Lisa Parasrami
October 21, 2022
This was the first time I took my car to AutoNation Chevrolet Laurel. My service advisor, Kristina Davis, was excellent. She kept me updated on my vehicle status, by text and when necessary we spoke on Chevrolet Laurel. My service advisor, Kristina Davis, was excellent. She kept me updated on my vehicle status, by text and when necessary we spoke on the telephone. The work on my car took time to complete, but I am satisfied with the outcome. I'll return for additional service at this location. More
by mscdturner00
Employees Worked With
Lisa Parasrami
October 19, 2022
This was the first time I took my car to AutoNation Chevrolet Laurel. My service advisor, Scott, was excellent. He kept me updated on my vehicle status, by text and when necessary we spoke on the tele Chevrolet Laurel. My service advisor, Scott, was excellent. He kept me updated on my vehicle status, by text and when necessary we spoke on the telephone. The work on my car took time to complete, but I am satisfied with the outcome. I'll return for additional service at this location. More
by Satisfied
Employees Worked With
Lisa Parasrami
October 15, 2022
A good place to buy a car. Very friendly and helpful. Watch the finance people tho. They take forever because of all the bs they try to add on. They like to get people to focus Very friendly and helpful. Watch the finance people tho. They take forever because of all the bs they try to add on. They like to get people to focus on the monthly payments and not the total amount. More
by Gnj321
Employees Worked With
Angel sales
October 12, 2022
Excellent experience with the purchase of my new nissan sentra. Salesman very helpful in answering my questions and finance people were very helpful and explained every aspect of procedure. I could not be sentra. Salesman very helpful in answering my questions and finance people were very helpful and explained every aspect of procedure. I could not be any happierz More
by Mylover2me
Employees Worked With
Darrly, jake
October 10, 2022
A fast and transparent process in buying my new Camaro. A great quote on the car I wanted, and a quick and fair offer on my trade in. Finance manager was friendly and no pressure. Really enjoyed working wi A great quote on the car I wanted, and a quick and fair offer on my trade in. Finance manager was friendly and no pressure. Really enjoyed working with Ramel on the purchase of my convertible. More
by Michael S.
Employees Worked With
Ramel Clash
October 10, 2022
Oscar runs the show and is professional and provides excellent service. The lounge is comfortable and if you are waiting they make every effort to expedite. excellent service. The lounge is comfortable and if you are waiting they make every effort to expedite. More
by edwardmlevine
Employees Worked With
Oscar
October 08, 2022
My experience was great as it relates to Scott. He always give me great customer service and know exactly what he is doing. He's very pleasant and answers all my questions...The new service manager He always give me great customer service and know exactly what he is doing. He's very pleasant and answers all my questions...The new service manager Charles is great too and I give him 10 for excellent customer service and he's a great problem solver...Oscar Diaz!!! Very rude, disrespectful, unfriendly, never greats me and he could be the only service person available. He's always on his phone taking care of personal matters. He canceled my appointment on one occasion because he said he don't like me and service manager Charles and the gm heard him say this in a meeting with the 3 of us present. His customers service is very bad and his attitude is disrespectful...the last service I received, the mechanic removed a rain guard off my passenger window and now I have 3. He also changed settings in my vehicle...I noticed the passive lock feature was disabled and I didn't authorize him to change it...why did this occur? I would like compensation for my rain guards...I give the overall service department a C-. The receptionist who's new I don't know her name was very nice to me and she spoke and made me feel welcome. Please fire Oscar, he's not a good asset to the company. More
by Richardmcilwain35
Employees Worked With
Oscar Diaz
