AutoNation Chevrolet Laurel

A very pleasant experience after a long and often distasteful interaction with other dealers. The car was as advertised online with no additional dealer markup in a very tight market. There was no a distasteful interaction with other dealers. The car was as advertised online with no additional dealer markup in a very tight market. There was no aggressive selling of unwanted additions. We sought to purchase all-weather floor mats and a cargo area mat from the parts department and were given them, with delivery, all free of charge by a friendly manager. All interactions with dealer personnel were quite satisfying. Will recommend to friends and family. More

It was really great, the staff was accommodating to every need and made the process really easy need and made the process really easy More

I received very good service from Mr. Coffmon very nice and explained everything very clearly. Coffmon very nice and explained everything very clearly. More

Everybody seems so great! .. until u sign!..then nobody really cares about u.. no need to leave a message if u call and nobody's answers.. because nobody's calling u back.. u w .. until u sign!..then nobody really cares about u.. no need to leave a message if u call and nobody's answers.. because nobody's calling u back.. u will have to make the drive to get someone.. the van I bought wouldn't drive over 70 when I first bought it.. the manager stated "y would u need to drive over 70".. really??.. I took it to another dealer and the first thing they said was the computer wasn't reading anything.. Auto Nation stated the other dealer plugged it in the wrong port🙄..after back and forth with Auto Nation and the van sitting with nobody working on it for weeks because they claim they couldn't figure it out ..I asked for my money back.. now magically they figured it out..the computer was broken/trash.. Y was this not caught during the so called inspection? I was promised they would pay my first car payment to compensate for my bad experience.. its been over a year!..and I still haven't received it after many calls and text.. also the muffler fell off a few months after I bought it due to rust..again how was this not caught during the so called inspection?..and it still has a power loss issue.. More

Great service clean environment and excellent inventory of recommended everyone to visit this dealership when you or a friend is looking for your next vehicle of recommended everyone to visit this dealership when you or a friend is looking for your next vehicle More

I have been servicing my vehicles here since 2013. I have been assisted by a number of service personnel. All have been very attentive to my needs. Depending on the problem, I am out within a coupl I have been assisted by a number of service personnel. All have been very attentive to my needs. Depending on the problem, I am out within a couple of hours. More

Terrible service! My vehicle sat in the parking lot and wasn't looked at for almost two weeks. I got a Tow service to pick up my vehicle, and it was taken to another My vehicle sat in the parking lot and wasn't looked at for almost two weeks. I got a Tow service to pick up my vehicle, and it was taken to another dealership service to be looked at. I will never come to AutoNation again. More

I lick going there Oscar Diaz take time with me and aways there to help me he understands my needs and makes such my car is care fore there to help me he understands my needs and makes such my car is care fore More

My car is not fixed and they just won't call me back to resolve. This is a management issue that needs to be resolved. resolve. This is a management issue that needs to be resolved. More

Very professional and accommodating. Great customer service and the following up with me by calling me Great customer service and the following up with me by calling me More