AutoNation Chevrolet Laurel

Purchased a 2021 Toyota Corolla for a refugee family with special financing. AutoNation was patient in holding the vehicle for a week while the loan and check was being processed. The Corolla passed MD ins special financing. AutoNation was patient in holding the vehicle for a week while the loan and check was being processed. The Corolla passed MD inspection but still needed routine maintenance such as front tire replacement, oil change, and brakes. Upon delivery, they stated the Corolla would to be detailed but they only washed and filled the gas tank. The interior still needed cleaning. Overall, it was a good deal without the pressure sales pitch. More

The customer service was outstanding I was hesitant about buying a used vehicle but was very confident that I made the right decision once I left the dealership They are very professional and worked about buying a used vehicle but was very confident that I made the right decision once I left the dealership They are very professional and worked with me to get the best deal More

$253 charged for an oil change and wiper replacement that took almost 3 hours. They used the most expensive wipers, $50 a piece, and charged me $53 for the installation. I have a Chevy Cruze, not a bmw. took almost 3 hours. They used the most expensive wipers, $50 a piece, and charged me $53 for the installation. I have a Chevy Cruze, not a bmw. More

My husband and I have bought several new cars/truck from Auto Nation. Each and every time we have been there the customer service is exceptional. From start to finish the employees have attention to detail Auto Nation. Each and every time we have been there the customer service is exceptional. From start to finish the employees have attention to detail. They are friendly, courteous, and professional. Farid (sales person), Keith (Manager), to the finance person the entire process was pleasant with explanations given when needed. My husband has medical problems, and paperwork that he needed to sign was brought to our home for him to do so. Thank you to everyone! I even got a Starbucks coffee ordered for me while i was completing paperwork. We will continue to be loyal customers. I also must say I love my Chevy Blazer RS! More

Amazing team spirit! Staff are very professional and knowledgeable about the vehicle. This was a seamless transaction. Hats off Staff are very professional and knowledgeable about the vehicle. This was a seamless transaction. Hats off More

I took my car in for regular service. It seemed like a good time to change the battery in the key fob as well. When I got home and checked my receipt, I discovered that I had been charged It seemed like a good time to change the battery in the key fob as well. When I got home and checked my receipt, I discovered that I had been charged $41.41 for the key fob battery replacement. This included nearly $30 for labor. In addition to a serious overcharge for the battery itself, the labor charge was, needless to say, outrageous. More

Very pleasant hassle free experience with one price is right no negotiation no back and forth runs really appreciate the process smooth buying experience. Really like the 5 day 250 miles return policy and right no negotiation no back and forth runs really appreciate the process smooth buying experience. Really like the 5 day 250 miles return policy and 90 day 4000 miles warranty I hope it's going to work out for me they gave a full tank of gas and washed the car changed the engine oil and filter (it's a used car) one rear viper blade was bad and they replaced with a new one. More

I’m was great meeting everyone. Everyone was very professional and friendly. I highly appreciate their attention, explanation on the process of my appointment. Thank you all, GOD Bl Everyone was very professional and friendly. I highly appreciate their attention, explanation on the process of my appointment. Thank you all, GOD Bless! More

The staff was courteous and professional. Made me feel comfortable as this was my first appointment. Made me feel comfortable as this was my first appointment. More

Oscar in service is the best. He is always courteous and keeps you informed what's happening. He is always courteous and keeps you informed what's happening. More