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AutoNation Chevrolet Laurel

Laurel, MD

Overview
Reviews
Vehicles
4.5
382 Reviews
AutoNation Chevrolet Laurel is your local source for all things Chevrolet in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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500 Washington Blvd

Laurel, MD

20707

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Showing 382 reviews

December 22, 2024

Very pleased with transaction. Negotiated sale pricing before hand via email. When arrived truck was ready. We decided to change to a different vehicle and they flexed with the cha More

by GregP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Craig
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December 03, 2024

After going to 3 different dealerships Autonation Chevrolet Laurel made me feel completely comfortable. I knew exactly what I wanted and they made that happen for me, laying out all the numbers so th More

by Ssmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Saidi
Report | Print
Dec 05, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

They were able to help us view the car we wanted and answer questions. They were very helpful in the process to buy the car More

by Kleaglo
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 22, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

Auto Nation was the place we went to and find the vehicle that we wanted. Everyone was very nice and friendly. The sales personnel was very nice and helpful. More

by jdwilliams16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
Report | Print
Nov 21, 2024 -

AutoNation Chevrolet Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 16, 2024

I had a wonderful experience with this dealership. I always does. Everybody was wonderful made me feel comfortable. More

by cynthiaalford46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Reid
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Oct 19, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Horrible to work with. Does not honor prices. Would never recommend to anyone ever in my life. More

by Xavier Chizmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daryl (Sales), Jacob (Finance)
Report | Print
Oct 06, 2024 -

AutoNation Chevrolet Laurel responded

Hi Xavier, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (240) 339-3932. We'd appreciate the chance to make your experience a positive one.

August 31, 2024

What they do to customers should be illegal. Keep your wallet in your pocket and go to another dealership. YOU WERE WARNED!! More

by Autonation Hater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Kutchey
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Sep 05, 2024 -

AutoNation Chevrolet Laurel responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (240) 339-3932 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Sep 05, 2024 -

Autonation Hater responded

What a joke!!! A stock response to the dealerships hidden mark-ups, like double charging freight, dealer add-ons that "can't be removed" etc. The dealership has polcies in place that create an imagined discount that adds back all the discounts they pretend to give. As I said "go to another dealership. YOU WERE WARNED!!"

June 05, 2024

Had a good experience and Robert Dawson was very helpful. and made the buying procedure painless. More

by linda.ricketts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBERT DAWSON
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Jun 07, 2024 -

AutoNation Chevrolet Laurel responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 13, 2024

I was promised my truck on 05/10/2024 I received a call and was told they couldn’t complete the job because they needed a special tool….. I work at a dealership and have experience in the automotive field More

by Joejsmooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaylyn
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May 16, 2024 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 16, 2024 -

Joejsmooth responded

As of today 5/16/2024 I still haven’t received my vehicle…. This has been the worst experience I have ever encountered….

April 11, 2024

Happy with my purchase and Jose, Chris, and Travis did a wonderful job in assisting me. More

by Kimberly Redd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Apr 13, 2024 -

AutoNation Chevrolet Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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