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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
462 Reviews

462 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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September 09, 2023

Got my vehicle back with damages and parts that were left without putting back on. More

by EYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Sep 12, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8940 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 03, 2023

Great service and friendly. completed in a timely manor and was clean when I got in. They contacted me right away when my truck was ready. More

by martinshroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Sep 08, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Chevy makes a good product but my experience with his dealership and the service department have not been good don’t expect the service department to pick up the phone ever. I did buy a brand new truck I More

by Steven062571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Sep 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

August 26, 2023

I came in on an air bag recall and left with my air bag light on More

by kennethgatlin580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauser Bastankhah
Aug 30, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 305-8940 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2023

Very disappointed with the service department worst dealership i have taken my gm vehicle too will not returned here for any service. They have the worst customer service and will not answer the phone. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernardo
Aug 29, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, Thank you very much for sharing these comments, If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 305-8940. We would appreciate the chance to turn your experience around.

August 10, 2023

We have been doing business with Autonation Chevrolet for over 10 years. We love the personal relationship we have with our Service Department Rep Andres Crane. William Lopez in service was nice and inform More

by martinrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Crane; William Lopez
Aug 14, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Everyone was polite. Building was nice and clean organized. Service was great and quick If I had to go back I would. More

by Tiffany Nelams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 07, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Tiffany, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

July 31, 2023

I have been doing business with dealership for 30 years. Alway quality service from service. More

by randyboeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
Aug 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Bernardo at the service department was very helpful, and had my car’s service done quick and efficiently. More

by Abdul. A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo, Tobias.
Aug 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Abdul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

La atención es muy buena me dieron todas las sugerencias y me respondieron las dudas More

by Jima6817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Delgado
Aug 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. Gracias de nuevo por la reseña!

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