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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
462 Reviews

462 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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February 25, 2024

Auto Nation Chevrolet Gulf Freeway serviced my 2018 GMC Yukon Denali - Callaway SC 560, when no other GMC/Chevrolet dealership/service department in the state of TEXAS would touch it! And they fixed the p More

by cjolivet1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby B and Will
Report | Print
Feb 28, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 26, 2024

Sales and finance were all great to deal with, thats why i am leaving two stars instead of one. But, their service department is horrible. I have a recall on my Silverado that I know for a fact can be compl More

by dale.beckham
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir
Report | Print
Jan 29, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gulf Freeway take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

December 07, 2023

Fast, professional and convenient. Also very affordable . Good costumer service. Also very easy to make an appointment. More

by luismexicano13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José.
Report | Print
Dec 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2023

Dealer took care of the repairs under the Pre-owned Certified Warranty program, even though the vehicle was purchased at a different AutoNation location. The repair took a little longer than expected More

by Yukon2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Dec 02, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi , we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2023

Great service, friendly staff. Vehicle was returned clean and working in excellent condition. Will be back. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
November 09, 2023

Terrible service center personnel at the front desk. They don’t care. They just want to take the money. Vehicles are never fixed right. More

by Emmanueldayah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Report | Print
November 09, 2023

Gary was like extremely helpful and compassionate. He went above and beyond to help me get my truck back. I am so thankful he was my Service person. Knowing there are good people that still care means More

by Rosy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
October 26, 2023

The service sentir is attentive and responds to my questions and concerns. They also call me to communicate on updates. More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder
Report | Print
Nov 01, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello Glenda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2023

The service department is always nice and get my vehicles out quick with little delay. More

by rbarrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Salgado
Report | Print
Nov 01, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 18, 2023

Jay, at Autonation- Gulf Frwy Houston Service Department takes excellent care of me and my Corvette!! I highly recommend this dealership!! More

by dkweidman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Oct 20, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Thanks for the recommendation, and have an amazing day!

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