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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
462 Reviews

462 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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November 30, 2022

James the manager of the service department, and his employees treat me like I'm one of the family. Thanks guys More

by pauljahos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 01, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Took my car in for first scheduled maintenance yesterday and had a great experience. Gary was very helpful. More

by bahampton222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

My truck was done when they said would be done. I had no problems with their service or appointment. More

by mike974448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dekohary
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Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

Customer service was terrible I stood in there for 15 minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt th More

by Joe Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Joe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

Nov 29, 2022 -

Joe Torres responded

Feel free to contact me anytime 832-455-9576

November 21, 2022

Very good personal assistance they answer all my questions and explain it very good I’m so happy for the service More

by Maria Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 21, 2022

Friendly service, they made me feel welcome while I waited for my oil change on a rainy day. More

by garza67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopez
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Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 21, 2022

Auto Nation Chevrolet Gulf Freeway Service department James Seamans has always been awesome help with his crew in the service department. I always get my vehicle back in great shape! More

by IRam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Gary and James
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Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Iram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 19, 2022

Bernie is the guy to go to. He has great customer service and makes your visit easier. Totally Recommend as an advisor. More

by IC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
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Nov 22, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

November 17, 2022

Gracias a Bernardo Tobias por la buena atención y paciencia. Nos atendió en español y pudimos entender nuestras garantias. Gracias More

by luifer908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Tobias
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Nov 22, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

Got an appt for next day. Oil change and brakes done. He called and texted me with pix of brakes front and rear. Done in under 3 hrs. More

by lisaginhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Report | Print
Nov 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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